Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I have question can you cancel the airtime plan and pay only the phone because the network is really bad only one line and takes a lot to load something I would rather choose another network for the sim and save myself £30.I called the support and th...
Hi,I just ported my number from EE and my wifi calling isn’t working. I contacted customer service at 3 but they just went through the usual resetting etc but still not resolved. Apparently there is an issue in my area atm, but when I checked online ...
For the last 4 months or more we have been suffering with repeated outages. My husband and I both have three mobile contracts and our Broadband is also with Three. whenever there’s an issue we just get told to restart our phones, reset network settin...
The useless network in the ukSubject: Complaint Regarding Poor Network Coverage and Unreliable Data and CallsI am writing to express my extreme dissatisfaction with the poor network coverage and unreliable data and calls provided by your network. Des...
Hello I can’t call and my internet not working so I have 3G monthly plan
Since 7.30 last night the transmitter has but sending out a signal with 1.3 go Dow load speeds and I bar for calls. I know it’s the transmitter as I have 5 devices all saying same thing. Also my Mac traced the issue back to it using diagnostic tools....
For a few days now, everytime I am trying to call someone, it takes ages for the call to connect if at all. Its so frustrating. I had a message pop up call forwarding but I never changed the settings. Other people I know are having the same problem.....
Can anyone tell me what the point in Wifi Calling is, it never works for me. I think I have seen the wifi calling logo a handful of times in the last year.
My mobile is not working abroad, I have no ability to call, text or use data at all, despite me purchasing a data add on. I landed in the UAE on 27th. I need my phone for work and to contact home whilst abroad and I can’t do anything on it unless I a...
There has been an internet outage in Oxford for a week now. The official website updates with the same message every half an hour — no workaround, no time frames, no compensation.Prolonged unreliable service probably violates the Consumer Rights Act ...
