Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 23120 Views
  • 23 replies
  • 3 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 8353 Views
  • 2 replies
  • 3 likes

Best solution I need new phone and tablet

My phone contract I need new phone and tablet new live it debility laws network thank you bye   

Yassin44 by Fledgling
  • 530 Views
  • 2 replies
  • 0 likes

Best solution Connection dropoff in Kingsclere

Alright, let's begin with some context: When I signed my 3 contract back in 2023, connection speeds where I lived were decent for a countryside village that relies on one local transmitter for most of its networking needs. Prices were cheap (and stil...

Naidvar by Regular
  • 916 Views
  • 4 replies
  • 0 likes

Best solution 4G connection droping

I have an MF286D router and a B535-333 router which I use as a backup for testing if connection issues are my end or network based.Where I live is in a very rural area and of left to their own devices these routers will both connect to band 20 with a...

WHY IS 3 NETWORK SO RUBBISH AND UNRELIABLE

WHY IS THE THREE NETWORK SO RUBBISH, THE SIGNAL IS VERY POOR AND UNUSABLE IN CORNWALL. IT STATES 4G SIGNAL BUT WONT MAKE CALLS OR CONNECT TO INTERNET AND YOU CANT EVEN GET ANY SIGNAL TO CONTACT 3 EITHER. I DO NOT SEE WHY WE PAY FOR A SERVICE THIS USE...

32119 by Regular
  • 1876 Views
  • 5 replies
  • 6 likes

three 5g hub issue

i am having a few issues with my three 5g hub, the hub is located at a top bedroom windowsill and i'm getting speeds as low as 10 mbps download and 0.2 mbps upload and the wifi keeps disconnecting and reconnecting in its own time. i have checked my l...

Three network Call centre scam

Hi,I am here to talk about a huge scam i have used three network for 15 years and for the last three months i have been trying your call centre and they had on of the worst service in my hole life i have lost  around £550! i will not be using this se...

jannik by Fledgling
  • 498 Views
  • 1 replies
  • 1 likes

Data pack

Data pack monthly unlimited 

Kudret by Fledgling
  • 387 Views
  • 1 replies
  • 0 likes

I can hear people but they cant hear me

For more than 5 years i have had very poor signal but the map says 5G 4G signal is top tier as it should be as I'm right next to a busy town with amazing coverage well so the map says. The issue is i can hear people perfectly but when i call lets say...

BEN666 by Regular
  • 2946 Views
  • 14 replies
  • 1 likes

Wi-Fi Calling stopped working on iPhone 14 Pro

I'm really hoping I can get to the bottom of this issue as I've been tearing my hair out over the past couple of weeks with no resolution. Affected Device(s): Apple IPhone 14 Pro running on 18.2 iOS (as of 12th December 2024)Wi-Fi setup: Router issue...

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