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Data suddenly stopped working

We are currently abroad in the US and have purchased sims (have done so times before). My partner has a 60gb one which has been working fine, yet today has suddenly just stopped working. We have been here just over a week & has been working fine up u...

GreenJ by • New member
  • 3 Views
  • 0 replies
  • 0 likes

Activating sim

I picked up a sim from Morrisons and bought an unlimited pay as you go data plan, not received a text about activation yet, I can’t use my data says I’ve only got one bar when was t like that before but can send a text. Can I get some help ?

Kerr12 by • New member
  • 9 Views
  • 0 replies
  • 0 likes

Payments

 I made a bank transfer last week on 01/05/24, however I forgot to include my three reference number when making the transfer, I have emailed proof of payment which I received a response from and was advised this would be attached to my account. Howe...

agal1502 by • New member
  • 23 Views
  • 0 replies
  • 0 likes

Mobile data network

Hi, my work laptop will connect to my partners personal hotspot however when I try to use mine it picks up my hotspot and then says cannot connect to network! Is this an issue with three as my provider?my children’s iPads connect to it no problem but...

Jennat by • New member
  • 17 Views
  • 1 replies
  • 0 likes

Multiple device linked to one airtime plan

On Vodafone, anytime after three months from the beginning of a device/airtime contract. you're able to renew the airtime plan and add another device, so you're effectively paying for two devices and one airtime contract, without having to pay an ear...

No Home Broadband service in NW3

I have been a 3 Home Broadband user for a number of years, and for the most part have been happy with the service.For the last 3 days we have had shocking service (low speeds, network dropouts). Today we cannot connect to the Home Broadband service a...

torz77 by • New member
  • 44 Views
  • 3 replies
  • 0 likes

Charges without a bill… Transparency issue!

I'm writing to shed light on a concerning experience I recently had with Company Three's billing practices. During a recent trip abroad, I was shocked to discover a £75 charge on my bank statement from Three, seemingly for usage during that period. H...

Honey by • Fledgling
  • 129 Views
  • 2 replies
  • 0 likes

There is just awful

I’ve asked Three to change the billing date multiple times. Paid outstanding balance as told and asked again and got told it was done. It wasn’t done it’s still the same, but yet I’ve been charged twice. Now I have an outstanding balance again becaus...

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