Broadband – Get support for broadband related queries

Router allowing all inbound IPv6 connections

I have a ZTE MC801 router with Three's 5g home broadband. I was recently attempting to allow external access to a service on my LAN, and noticed that it was already accessible over IPv6. After some investigating, I checked with a port scanner and it ...

NR5103E with Firmware: V1.00(ACBJ.0)b14 no 5G connection

I've got the NR5103E with Firmware: V1.00(ACBJ.0)b14 and get no 5G connection whatsoever.I've had Three replace both the sim and the router and this has not resolved the problem.Putting the sim into an iPhone 13 gives 5G connection in the same room a...

5G speed drop, never returned to to decent speeds, yet mobile provider that uses 3 networks is fine!

Currently a year + few months into my 5G broadband contract, was getting download speed of up to 500 (usually 300-400), then after exactly 1 year was up, instantly went to around 80-100 (max) - like something was switched overnight, and has been like...

Best solution Unusable Broadband in Hove

The broadband network in Hove has become unusable in the evenings and at weekends. What can I do to improve it, or find out what’s going on with the network? It’s worked fine for the last18 months. On a side note EE also appears to be having the same...

home broadband can not use smart tv

can not connect smart tvno customer services can not solve the problemno replydo not join three home broadband

Why Can't I Get 5G Home Broadband?

The coverage checker and sales line both told me it is not available at my address.Yet we have 4 out of 5 bars 5G signal on our 3 mobiles! We have had 5G for a good couple of years.I see others have had the the same question and it looks like 3 is lo...

Zyxel NR5103E - Signal continually drops out

I've had my Three 5G broadband since October and I'm suffering daily dropouts. My devices are all showing as still being connected but coming up as "no internet". Rebooting the router fixes this but drop outs can be as frequent as hourly at times.Loo...

5G signal and speed drop - router in the same position - V1.00(ACBJ.0)b14

Hello, my 5G broadband has been unusually slow for the past 2 days. Previously, I consistently experienced speeds of 150-250MB or more, but now it's barely reaching 60MB. My wife accidentally rebooted the router, and I just noticed that the firmware ...

Three terrible

i wait for cancellation bag for 1 mothterrible serviceall agents always lying in this company hate you

Best solution MAC fixed IP addressing

I have only recently started us the Three 5G router and am pleased with it up to now. It is the ZTE router.On my previous routers before I moved, I could set fixed IP MAC addressing so that the router would place connected devices to fixed IP addres...