Broadband – Get support for broadband related queries

Thre 4G broadband router signal compared to Three phone signal

HiI am looking for broadband at a caravan in a very busy area in the summer months.The data on my Three mobile phone slows down during busy months and using my hotspot for tv/Netflix starts buffering and poor signal, social media pages slow to load u...

Best solution NR5103EV2 5G broadband

Hi, I've just renewed my contract for 5g broadband and have recieved a new modem (NR5103EV2) Swapped out the sim from the older modem (Hauwei H122-373) nano sim to micro sim(in an adapter) The new modem doen't recognise the sim (blue light flashing) ...

Best solution Unable to send emails, IP address blocked

I am unable to send any emails from Thunderbird on my Windows 11 laptop through my ZTE MC888 router today. The error message displayed includes "Client host [188.30.159.73] blocked using sbl.spamhaus.org", and I've found that my IP address is listed ...

Best solution 5g speed very slow and dropping connection

Hello, for quite a while my internet connection is utterly slow, and dropping frequently. Whenever I run speedtest I'm getting 5-15mbps on 5g, which is just not acceptable. The Zyxel NR5103E hub is on a window sill, I can see 5g mast from the window....

Govee Camera - unable to connect to Three 5G router

I have recently purchased a set of Govee T2 lights, but the camera needs to connect via 2.4GHz bandwidth in order to complete the calibration.I have already separated the SSID but still no luck, is there any other steps that can be taken, or anything...

ZTE MC888 wired connection drops

I have used MC888 hub for threedays. but the wired connection dropped more than two times a day. And the connection couldn't come back without manual actions, cable unplugged and plugged in or restarting the wired device which is a WiFi Mesh. When...

Wifi no longer works on chromebook

The connection has been steadily getting worse for months, but around a week ago it stopped working on my chromebook completely. It's mostly okay on my phone and tablet, it connects to the chromebook, but it is just. does not work. It says the signal...

Best solution 2nd VPN Device Not Accessing Internet

I've looked at some of the other VPN posts, but not sure if this has been covered from what I could see? Both my wife & I work some of the week at home (on random days each). If we both happen to be home on the same day, I will always have signed on ...

Best solution Awaiting returns label/bag

Please please can anyone help Cancelled within the 14 day cool off period as router no good signal is terrible, three has suspended my account and said I need to return there equipment I have been chasing up the label / bag now for over 4 weeks keep ...

Best solution NR5103Ev2 IP Passthrough mode

I have an ER605v2 router that brings in both a feed from my THREE router (NR5103Ev2) and another ISP, so I can perform load balancing and failover when one fails (two teenagers, TV over the internet, and two adults permanently working from home requi...