Broadband – Get support for broadband related queries

5g broadband streaming apps

I just got my 5g home broadband, all my streaming apps in the tv doesn’t work now what do i do to fix this?

Best solution MiFi can’t be detected by iPhone anymore

MiFi has just stopped being discoverable by my PC and iPhone the router signal can not be found. There was 4 Blue lights lit up now there’s only 3 the light under the envelope icon doesn’t come on anymore I’ve tried resetting it re inserting the sim ...

MC888 connecting to far away masts.

So I recently had no choice but to go with Three as the FTTC offered would give me a maximum estimated speed of 10mbs. Three's mobile broadband gave me an estimate of 60mbs which was a no brainer for me.Recieved my 4G router and was pleasantly surpri...

Awful awful service

Purchased a 2 year Unlimited BB contract with the Zyxel NR5103EV2 around February 2024.This was to be used at our static caravan, where Three has, surprisingly, a 5G as well as 4G service. All good so far...First weeks showed - using Ookla Speedtest ...

Best solution Day 2 and slow speeds

I'm on day 2 of my 5g home broadband, sometimes I get speeds of up to 100mbps and sometimes it's as slow at 1mbps. As my speed is supposed to be 150mbps you would expect it to be at least 70mbps, anything less is unacceptable but 1mbps is just taking...

Elina

Hi there. I have a question Why my account not closed yet i cancel ages ago and still getting messages from you saying i own a money for something i canceled , returned stock. Had confirmation from you customer service but looks like i was used fo...

Terrible Internet after renew contract and new HUB

After renewing my broadband plan, they sent me a new hub, which is terrible... I can't get connection with all devices at my house, the Internet connection is rubbish, and the system says "too many users in the area".This week, at night, I think all ...

Shocking Internet coverage in the PL4

Shocking Internet connection in the PL4 area over past couple of days. Lost internet completely! How am supposed to work…..any help would be greatly appreciated. Thank you

Awful in TF7 Area

What going on Three? My area in TF7 are pile of rubbish service in the last 3 weeks. I can see Three network signal checker say TF7 are: We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.W...

Hardcoded DNS in Cellular Info (PiHole)

Trying to set up a custom DNS on the 5g Router supplied by Three (NR5103E). I've specified my custom DNS in the home-networking section however something keeps undermining my blacklist which I believe to be the hardcoded DNS located under 'Cellular ...