Broadband

Help

HiI currently have Sky Broadband with a Sky HD box using dish for TV reception current download speed is a very poor 5ms.I am thinking of changing to 5G Broadband (correct for area I am in) can you please advise following.Can I connect the HD box to ...

Home broadband and device management

I’ve been trying to login to my device manager to change my wifi name and password. I can’t seem to login using the information on the bottom of my mobile broadband hub. I’ve tried different variations of the username and password and nothing. Im usi...

Internet speed

Had my 5g mobile broadband hub for about a month now ever since I've had it download speed is vertually non existent , most of the time it stays about 8 mps or lower , if I had known it was this bad wouldn't of purchased it , tried putting SIM car...

Renewed broadband contract got a 5g hub

I have had nothing but trouble with my hub. The Internet icon shows red which means router isn't connecting to the Internet. A 24month contract and I'm already dealing with rubbish service?? Every now and then I get someone who knows what they are do...

Best solution poor wireless broadband in Northampton NN3 area

Hi all is anyone else still experiencing very poor wireless broad band in Northampton I have been having this issue for over 2 weeks and have been in contact with help desk and virtual assistant at least 4 times and just keep getting told that their ...

Internet speeds

Anyone else experiencing really poor internet speeds over the last few weeks? I work from home and this is impacting horribly on my money because I've been unable to work some days

NR5103EV2 drop outs & performance issues

I have a 5G broadband contract with a NR5103EV2; the router is experiencing frequent drop outs and performance issues. Most of these issues are usually resolved by rebooting the router on a daily basis, though sometimes the drop out can last 30-45 mi...

My broadband hub is faulty so I have to wait for a new one to be delivered I am housebound so I need Internet for kindle, Facebook, movies, WhatsApp. It keeps me in touch with the outside world. Lucky me 3 have offered me a £4.50 refund. I asked to g...

Three is blocking google safe search

I can no longer turn Google safe search off. When ever I try it tells me:“You can't change your SafeSearch setting at the moment because someone else, like a parent or administrator, controls settings on the network, browser or device that you’re usi...

Certificate errors accessing certain web sites

HiI've just purchased a new 3 5G hub (ZTE). When I try to access certain web sites I get an error along the lines of Safari couldn't establish a connection, or certificate error or similar. At first I thought it was because the content filter was o...