Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
Hi,I wonder if someone with more 5G/4G experience than me can help me. I have frequent drop outs using the outdoor hub and I don't want to leave three and go back to FTTC if I can help it. I am unsure if my issue is hardware or signal related or both...
Im trying to access my account but once im logged into the website and hit 'manage account' i have a spinning wheel for ages and the a 'something went wrong' prompt.Is anyone else having this issue?
Hi.i upgraded my mobile broadband contract online last night and all of a sudden my broadband stopped working.i contacted three and after a marathon chat session they told me the upgrade had gone wrong so had cancelled it!!after another 30mins i mana...
Eleven weeks after cancelling my contract and 3 online chats of requesting a bag to return my 4G modem I finally received one on 20th January which was 2 weeks after the required return date. Contract terminated 7/11/24, Contract ended 7/12/24, Requi...
Hi allWanted to ask here, as the live chat has been unhelpful.I renewed my home broadband last week and got the latest hub to use, the Three 4G Hub MF286D.I got a new sim with it, which I activated at the weekend (4 days ago at time of writing) but t...
I can't understand this month's bill for my broadband, in fact at the times you billed me at 4.50 pounds on the 7th, 14th, 21st, 28th of December 2024 and that of January 4th, 2025 I was at work and I inform you that my hours are from 6 a.m. to 6 p.m...
I need to improve wifi coverage to the back of my house. The router is at the front on a windowsill. Speed is not an issue. I went into a Three store today and they told me about the eero wifi extender available from Amazon. On Amazon it says that th...
I have had slow internet since December in KY11 100mbs down to 25mbs or slower.The network checker says We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing. We hope to have things fixed as ...
Bear with me.I signed up for 3 Business 5G last week. I can get a download of around 150mbs (pretty good) at my house in the forest. However, the upload speed is 2mbs, which is quite frankly unusable. Tried it all around the house, even in the loft. ...
Dear Three Support Team,I am writing to raise a complaint regarding the ongoing issue of being charged £105 for not returning the 5G router, which I have already returned. Additionally, I have now been passed to a debt collection agency, which is ext...
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