Broadband – Get support for broadband related queries

Change Ownership of Three Broadband Connection With Router

I got three broadband and used for last 5-6 months. I have changed my home and now in my new flat it has already a wifi connection. So I don't need the three one anymore. But I have 1.5 year more to finish the contract. In that case can I sell or cha...

Three 5G Broadband with Eero mesh network

Hi, I purchased the 5G Broadband with Three a few months ago, I was dubious it would be a good solution however I was very surprised to find the 5G network in my area is brilliant and I went from 30MB To an average of 500MB. I gave it a few months an...

It’s actually NETWORK itself, bad service

So many people were saying it’s a device, it’s a SIM card, it’s a network coverage. It’s NOT anything from above. I bought a brand new Huawei CPE Pro 2 5G router, replaced the SIM card, several times replaced the router location — internet keep disco...

Slow slow slow

For the last week or so my 5g broadband speed is struggling to get above 2mbps until I reboot router then it goes up to over 100mbps for a while then drops again, my router is in the same place as always my signal is good at -80 average, I keep check...

Zyxel NR5103E(V1) versus V2 Connection Issues

I have just been sent the newer version of the NR5103 (V2).And knowing the issues I had with the earlier model I made sure to match all the settings on the new version. The issue I have is the ipv6 v ipv4, and not being able to connect to most device...

Terrible signal in mobile broadband and buffering

I have been with them for more than three years and didn’t have problems before.It has been a few weeks now that I am suffering from this terrible network issue, which I have discussed with them a couple of times.Initially, they said there was a plan...

Zyxel NR5103E - yet another one that won't connect to 5G

I received my router and sim yesterday, it will not connect to 5G yet my phone gets full 5G signal when placed on top of the router using the same SIM. I read on another post here that there are some faulty routers in the system, I think mine was rec...

Zyxel NR5103E has a manufacturing fault

Got that sh**ty Zyxel NR5103E from Three and I don’t remember how many hundreds times I’ve done a Reboot within a year and 2 months. 3 Hard Resets. 1 time a new SIM card replacement. More than a week have no 5G inside the router, uploading speed is 0...

Not Compatible ?

Hello,So I'm trying out Three broadband as I'm in the first 28 days... So far, so good Except since I turned off our Virgin Media broadband and plugged in the Three hub, my Cloud Backup isn't working at all. Its provided by Curry's store in the UK. ...

Best solution Three 5G Broadband Sim In Another Device

Can I use the sim from my Three 5G mobile broadband in another device, such as my iPhone ? If yes is there any charge ?