Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I got a text from you last week informing me that you intend to switch off the Home Booster Signal box saying they are no longer needed. Well I’m sorry to say I need mine as without it I don’t get a signal, even with WiFi calling enabled on MY phone ...
Just been on holiday and after 2 days couldn’t call, text or use the internet even though I had a full signal. Almost as if 3 had switched me off!
Vodafone has a tool on their website where you can check if 5G will be rolled out in your location in the next 3 months. Why doesn't Three have something similar? Is there any way to check if 5G will be rolled out near me soon?
I have an old sim with my old number with 3 months left but want the number on my new contract which is on three, whats the procedure to transfer my number over ,or the best way without it costing me more money
Hi All,Travelling to Montenegro next week and they do a very good tourist e-Sim as for some reason roaming in Montenegro is very expensive.However getting any details from Three how to use this service is challenging. I have a compatible iPhone and h...
Can not log on to my3 app when using WiFi can connect when WiFi is disabled
If I set call forwarding from my pay monthly number to to a PAYG number, will I be charged roaming charges on my pay monthly account?? The PAYG gives me free roaming in the EU.
Hi we’re in the USA on holiday and tried to call home. The call keeps failing and says Number not recognised. Data roaming and texting working as normal. I have checked and it says international roaming is activated.Any idea?
I’m abroad how to tunr on roaming
My wife and I are travelling to USA for 3 weeks and will be using PAYG 3 Sims along with an add-on.1. If we need to call or text each other whilst away, is this is included in Go Roam with an add-on?2. When calling back to UK mobiles when in USA is t...
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| 22-10-2025 04:53 PM |
