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Calling issue 23/01/2025

Hi everyone, We're aware of an issue where some customers are unable to make calls today. Our team are working hard to fix this as soon as possible and we're sorry for any inconvenience this may be causing.    Due to this issue, our phone and chat li...

DanniD by • Community Support Team
  • 2299 Views
  • 53 replies
  • 1 likes

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by • Community Moderator
  • 11262 Views
  • 18 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by • Community Moderator
  • 3889 Views
  • 2 replies
  • 3 likes
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