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4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2247 Views
  • 0 replies
  • 2 likes

Cell band gone?

I’ve been using 3 broadband with a Huawei B818 for well over 12 months now. All has been well having forced the band selection to band 3 (my mast has both band 20 & 3)Just last week my internet fell over, after some testing it seems band 3 has gone. ...

D00B by Fledgling
  • 465 Views
  • 1 replies
  • 0 likes

No internet connection on Mobile data

Hey, I’ve been having this issue for the past 2 weeks ever since coming back from a holiday abroad, internet worked completely fine before the holiday. Mobile roaming is on and connected I can see the 4G/5G symbol on the top of the screen (I’m on a i...

NETWORK OUTAGE WARNING TEXTS FROM THREE

I have 2 "3" PAYG phones; how come only one receives a warning text from "3" when thereis planned engineering work affecting my postcode?

Geluk by Key player
  • 980 Views
  • 3 replies
  • 0 likes

Top up problem

I have purchased £10 cash credit by card and activated it by calling 444 line with the voucher code and a message of successful activation has been received as well. However, checking my account, there is £0 cash credit and the data is not functionin...

Fish by Fledgling
  • 1247 Views
  • 3 replies
  • 0 likes

New features

Come on Three UK, it’s almost 2023 now, still no esim support for mobile phones! Also would like to see Visual Voiicemail too, Three is the only major network not to offer these!Ive also noticed Three have increased their annual price rice from 4.5% ...

a_ukboy by Active
  • 1834 Views
  • 4 replies
  • 2 likes

Moving network

I'm wanting to move on to giff gaff and keep same number on my three

Chipper1 by Fledgling
  • 691 Views
  • 2 replies
  • 0 likes

Will I be charged per day if I turn roaming off?

I'm traveling to the US next week and my understanding from chatting to a Three representative is that I will be charged £5 per day for using my phone for *anything* while I'm there, even if I'm only sending a text and not using mobile data. But does...

Mander by Fledgling
  • 1699 Views
  • 4 replies
  • 0 likes

SMS Forward

I have Three SIM in my iPad which will not receive SMS messages - as a suggestion, an option in the Three APP to forward SMS messages would be of great value. The same for MIFI / BB routers - many have within setting ability to receive SMS but there ...

Best solution 5G Hub ZTE MC801 B12 update

I have the Three branded ZTE MC801 5G hub router. We have been with Three since July 2022. When we setup the router it was on the B09 update and we had no issues with it and got around 450Mb download speeds. Our 5G signal is around -95dBm. Then on 17...

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