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Where is my Pixel 8 order?

It is already 12 October which is the release day of Google Pixel 8 but I still haven’t received any email or SMS from Three and DPD about my order and delivery.It is very disappointing that Three UK is not delivering the phone on the release day whi...

sendhelp by Fledgling
  • 547 Views
  • 1 replies
  • 0 likes

Photo I.D delivery

Hi, I’ve just ordered an upgrade online but I have just noticed that photo ID must be shown when the phone is delivered by DPD. I don’t have a drivers license and have only just applied for a passport. Has anyone else had this issue? I’ve never been ...

Befham by Fledgling
  • 939 Views
  • 3 replies
  • 0 likes

E53305 - Absolutely Zero Resolution

I have made countless phone calls, had dozens of webchats, emails etc, I've even replied to posts on here. What will it take to resolve this issue? Today the Smartwatch pairing plan that I cancelled last month as a last ditch effort to fix this, has ...

Westonx by Regular
  • 1984 Views
  • 15 replies
  • 1 likes

SIM card

Hello I really need help with my SIM card my SIM card doesn’t work the showing me to give the 10 code but I don’t know Can you please help me 

Margita by Fledgling
  • 498 Views
  • 2 replies
  • 0 likes

Can not pair watch to plan

What’s the deal with pairing an Apple smartwatch to threes mobile service?I specifically moved to the three network from another (far cheaper -giffgaff) just to be able to pair and share data with my Apple ultra smartwatch. I can not do that due to v...

Damp Squib Customer Service!

Have had several conversations both on web chat and on the phone with customer services regarding my delayed order, and each time, they are able to provide Zero usable information on progress! BBelow is the transcript of my last web chat to illustrat...

Really fed up now

Can’t even pair my phone data to my watch as I get this message now ! Your Three account is not eligible to enable mobile service on your Apple Watch. Contact Three for more information. Can anyone help as I’ve been in touch to tech support and they ...

ja975 by Fledgling
  • 502 Views
  • 2 replies
  • 0 likes

Smartwatch Pairing iOS 17

Trying to set up my Apple Watch on my new iPhone 15 Pro Max with the mobile service set up but when it takes me to the three log in page, I enter my details but this error keeps appearing. ‘THERE IS A PROBLEM’’one of the fields is missing’There no ot...

Probelems with setting up a smartwatch pairing mobile plan

Can someone help.  I have a Samsung watch pro 5 LTE smartwatch pairing plan that wOULD not pair with my DEVICE AS ERROR 53305 states that i already have a paired device. After nearly 5 weeks three compliants dept stated that they will cancel smartwat...

GC by Fledgling
  • 783 Views
  • 3 replies
  • 0 likes

iPhone 15 pro pre-order

Did anyone receive pre-ordered iPhone 15 Pro today? I ordered on 15 September and I was told it would be delivered on 22nd September, but so far nothing and my status is still shown as pending in MY3. I contacted Three support on chat and they keep s...

skats by Regular
  • 5088 Views
  • 14 replies
  • 2 likes
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