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Pay as you Go Call Forwarding in China

i am on PAYG monthly data pack. I traveled to China. I want to set up the Call Forwarding to divert all call to my UK office landline numberI am using iPhone 13 Pro Max version 16.4.1 (a)What I do on my iPhone while I am in China. 1) Airplan mode is ...

davidkan by Fledgling
  • 774 Views
  • 1 replies
  • 0 likes

Apple Watch issues

Trying to set up my Apple Watch with the mobile service set up but when it takes me to the three log in page, I enter my log in details but this error keeps appearing. ‘THERE IS A PROBLEM’’one of the fields is missing’There are no other fields to fil...

Lozzabea by Fledgling
  • 2045 Views
  • 3 replies
  • 1 likes

Lan Ports disconnecting

On my 5g router the lan ports keep disconnecting , so lose internet , hub is still connected 

Dazzar by Established
  • 1438 Views
  • 5 replies
  • 0 likes

Apple Watch connected but not dialling and no data?!?

I have a new user with three.  IPhone 13 Pro and brand-new Apple Watch 8 cellular.I have managed to get the Apple Watch add on subscription working using the Apple Watch app.It confirms that there is connectivity (Mobile service and mobile data are t...

Website issues

I’m trying to add a iwatch ultra to my account - i goes to the store on the 3 website and select a plan but when I log in it just takes me to my account and then when I go back to the store and the watch I’m logged out and I can’t complete order - it...

Ashleeey by Fledgling
  • 833 Views
  • 3 replies
  • 0 likes

Blacklisting a phone

Hi I have unfortunately genuinely lost my phone and have notified Three via telephone and Chat. I have been contacting Three since February 2023 o March 2023 1 month. Every time I am advised that the Blacklisting confirmation is being processed by th...

Abhishek by Fledgling
  • 595 Views
  • 1 replies
  • 0 likes

Apple Watch Lie

So there is a dedicated Apple Watch page on Three to take a contract on them out with 0% APR, but I already have a iPhone 14 Pro on a Three contract ( the most priciest one ) and when I go to support they say I have to take out a 2nd plan to get the ...

frankee1 by Fledgling
  • 1200 Views
  • 3 replies
  • 3 likes

Best solution Buying a phone at a Three Store Enquiry

Hello there, so for example if I shopped at the Oxford Street Three store and bought a iPhone 14 Pro, what would the shopping bag look like?  I would like a photo attachment of the shopping bagThank you very much.

frankee1 by Fledgling
  • 1271 Views
  • 3 replies
  • 0 likes

Blacklisting taking too long

I had my phone stolen in Italy 10 days ago and I am currently trying to get a replacement phone from my insurance company. I've been trying to get my phone blacklisted to support my insurance claim, and I have been waiting over a week for this to be ...

Lost my iPhone 14

I bought a phone (iPhone 14) in September. Didn’t get to insure the phone, the phone was stolen by a pickpocket on a train trip in London. This is so sad. I am now having to pay £55 pounds every month for a lost phone. Lesson learnt- next time insure...

Amios by Fledgling
  • 571 Views
  • 1 replies
  • 0 likes