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Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2176 Views
  • 0 replies
  • 2 likes

The worst network in the UK avoid

The useless network in the ukSubject: Complaint Regarding Poor Network Coverage and Unreliable Data and CallsI am writing to express my extreme dissatisfaction with the poor network coverage and unreliable data and calls provided by your network. Des...

Best solution Problems receiving texts/calls.

Hi,I recently swapped from O2 to Three PAYG. Yesterday was the day of my number being forwarded. I can see that it has been forwarded (Checked the number) and I can make calls outbound. (My O2 sim disconnected yesterday).But i cannot receive any text...

KAO17 by Fledgling
  • 294 Views
  • 1 replies
  • 0 likes

Replacement SIM problem

Bit of a saga this one and I'm losing patience with Three customer service...I reported my phone lost on the 20th March and my SIM was deactivated, plus the handset was blacklisted. Thankfully the phone was found and returned to me on the 21st, and I...

Websites taking a long time to load

There seems to be some DNS issues (as usual). Some websites take forever to load or require me to quit and restart my browser for them to load. I have tried deleting all cached files and history. This is a regular occurrence for three. I believe it t...

Payment issue?

I have recently missed a payment on my bill at the start of this month of £87. Therefore, I went to go onto the three app to solve this payment, it told me I had to re-register my account as they were upgrading the app. I had tried this at least 100 ...

Abysmal download speeds

Over the last few months my home broadband (three mobile 4g) very rarely works now, even when it does the download is around 1mb. I have contacted three and they say it’s due to mast usage. So there is nothing I can do. Anyone else suffering from poo...

Wilf8562 by Fledgling
  • 323 Views
  • 4 replies
  • 0 likes

Data Roaming Not Working Abroad

Hi all, hopefully you can help. I am on a pay monthly package with data roaming included. I have an iPhone 15 but when I go abroad, I get no 4G/5G coverage and I'm unable to connect to the internet without Wi-Fi. I am still able to send texts and mak...

internet no working in USA

Hiactually im in USA travelingi got a plan data some days ago the internet was working good but the saturday 9 2024 no works againsomeone have the same problem?thank you very much

5G Poor service

Hi,I've had the 5G Broadband since October 23, it's had issues each month for a few days.This weeks is the latest, so I called support who told me there was some work going on which would last all week! What sort of outage is that you take all week!?...

MK1 by Fledgling
  • 130 Views
  • 0 replies
  • 0 likes
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