Home

Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

Start a conversation

Broadband speed

Recently received a 4G+ hub , it has medium strength signal all over the house , connected easy to all my devices, however, the speed is so variable it can be as low as 5 Mb the fastest I got has been 25 Mb most of the time it’s about 10 Mb , when 3 ...

Krisr by • Regular
  • 3516 Views
  • 6 replies
  • 0 likes

4g to 5g

Called to upgrade my contract from 4g to 5g this morning but told there would be a fee of £284 to come out of my 4g contract. This seems ridiculous that you cannot upgrade and start a new 24 month contract when I would be paying 3 20 a month instead ...

ALI1 by • Fledgling
  • 2930 Views
  • 5 replies
  • 0 likes

Nano SIM card

I am trying to update/change my router.It's asking for a nano SIM card, but the SIM card in my current router is a bigger one. How do I get a nano SIM card from three please?

blue_oap by • Fledgling
  • 2222 Views
  • 3 replies
  • 0 likes

WiFi Connected but No Internet

Received our 5G hub last week and it all worked brilliantly for the first few days. However since Sunday evening I've had no internet whatsoever. All devices will connect to the network absolutely fine but with no functional internet access. Have tri...

SlamDank by • Fledgling
  • 76830 Views
  • 22 replies
  • 7 likes

ZTE MC801A Wan IP lease time

HiHas anyone noticed the wan IP lease time is short? I mean mine changes around every 23-24 hours, and sometimes every 6 hours, I have no idea if its my signal, as its at NR5RSRP: -57, RSRP: -104 and RSRQ: -10, i was wondering if its due to fact my R...

Anonymous by • Not applicable
  • 2792 Views
  • 4 replies
  • 0 likes

Unable to top up using MiFi

I use a MiFi hotspot for connecting devices when away from my home wi-fi. Recently I topped up before leaving but ran out of data whilst away. I was unable to log in to top up until I returned home. I always thought the 3 server would allow logins fo...

Gwaihir by • Fledgling
  • 3146 Views
  • 5 replies
  • 0 likes

4g+ Hub not staying on

I received my 4g+ hub on Friday and set it up yesterday, all went well yesterday (with the exception of the app not connecting) I mainly used it to watch TV so nothing mad and overnight it's switched off and now will switch back on for about 20 secon...

Kblain by • Fledgling
  • 1465 Views
  • 2 replies
  • 0 likes

Home Broadband order page doesnt work anymore

I have been using 4G for my home network for about 5 years or more, then moved on to the home broadband plan. I want to upgrade or look at 5G but my postcode and also a few friends all come up fine on the signal checker but the order page always says...

Biobob by • Fledgling
  • 1154 Views
  • 1 replies
  • 0 likes
Labels
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Most liked author
View All
Top solution authors
View All