Broadband – Get support for broadband related queries

Do you absolutely have to return the router?

Hi There,Wondering if anyone can help, I have signed up to a new home broadband contract with Three, But what I want to know is if there is anyone you can keep the router after the contract is up? I have seen in the small print you have to return it ...

"New customer" prices

Hi,I've been a Three customer for a few years, with mobile phone SIMs then nearly 2 years ago with 4G Home Broadband.When I started 4G Home Broadband I got a 'special' price for existing customers (£17/month).Now my 24 month contract is coming to an ...

eufy doorbell

does anyone know how to connect eufy battery video doorbell to three home broadband it finds the network but wont connect try moving wifi box and route just not working together. everything eles works phones, ipad, xbox, pc, printer!!

5g. router address 192.168.9.1

Just come back from holiday and seeing some weird network issues. When I eventually worked it out, the default router address had changed from 192.168.8.1 to 192.168.9.1 This upset the SkyQ box, which didn't record anything due to 'power failure'. I ...

disconnection when downloading heavy files.

I mainly use my broadband for gaming and as it says on the advertisements and on the contract, it's unlimited and there's no cap but for the past week I've been getting disconnections whenever I try to download games on my PS5, because of the low sto...

Mobile Broad band with dongle versus Home Broad band

What is the difference ?1 - Using a 3 SIM unlimited data plan, in terms of speed - upload & download2 - The routers are obviously the difference if the SIM are from the same provider network, do the speed drop even thought it is on an unlimited SIM d...

Best solution Email gateway (SMTP) or lack of one.

I'm considering switching from Plusnet to Three home broadband but it seems to assume everybody uses web based email like Gmail on a smart phone. I use traditional email which is collected from a pop3 server which of course will work whatever the int...

Broad band

I’ve got broadband in my place for the last 6/8 months. I only live in a little place and pay for one of the best. However it’s constantly crashing and freezing it’s so frustrating. I’ve even got a wifi booster which doesn’t help at all. I pay a lot ...

5G Broadband waiting desperately in Burnley

Hi is there in idea if or when 5G broadband will start in Burnley area as it looks a good and fast with a reasonable price?Any information will be much appreciated.

How do I best setup my 5g zte router. I've tried tons of possible positions but still only get a bad

Need help with setup