Broadband

Phone Reception in Covent garden Leicester Square area of london

Hi- everything time I go to the west end in london my 3 phone won’t work.I can’t look up train times, access apple or google maps, get an uber, check train times etc . It’s useless . This happens consistently but seems to be only 3/me as I know other...

How do I pay my broadband online just now please

4G Broadband contract coming to an end - Can I sign up to 5G as new customer and still use 4G?

I've been a 4G Home Broadband user for 4 years now and the contract is coming to the end. I'm very happy with the service and got an email from Three telling me I could upgrade for £5 less than I'm currently paying. I tried to do this upgrade online ...

Anyone know why an alarm keeps going off on the. Three hun

alarm has started going off on the three hub

Hello community can anyone tell me how you leave three 8 here got home broadband band 5 G I have to

Trying to return 5G router at the end of my contract I have asked 5 times for a bag to return the 5 G Router but they never send a bag out leaving the country shortly I am out of contract but when you speak to them they just try selling you something...

Best solution Contract end = account closed?!

My broadband contract just end, but then three closed my account?! And I can't access my bills...etc?!The previous jiffy bag come with the letter say I need to send the router within 5 days I receive the jiffy bag, but my contract ended after those 5...

Internet radio cuts out

I've connected my Yamaha receiver up to my Three 5g router on the 2.4ghz frequency and it keeps cutting out every few minutes.When I revert to my virgin router it's fine Any suggestions for a fix before I send it back ?

Waiting for returns bag

I renewed my broadband contract in September 2024.When I discussed the broadband contract renewal with the staff in the store, she told me that somebody will contact me about how to return the old device.But the actual result is NO body contact me un...

Network Issues

My broadband network has been fluctuating constantly. Whenever the router shows a green light, indicating 4G connectivity, I'm unable to access the internet. The highest speed I get during this time is 700kbps. Despite calling customer service multip...

Best solution NR5103EV2 - Refurbished ?

I'm a new customer and received what I expected to be a new NR5103EV2 via DPD last Wednesday (20/11/2024), set it up successfully and I'm more than happy with the results so far, but I've discovered by logging in from my phone that the unit isn't new...