Broadband – Get support for broadband related queries

Can’t connect laptop to Router NR5 and poor speeds. Need replacement Router

I have spent months trying to resolve this. I’ve had to use a long Ethernet cable for the laptop; my mobile and iPad are fine. Wasted hour and a half online (again) last night only to get cut off. speeds are 17/20 and ping 26. I live in central Lond...

Best solution 5g Hub advice needed

Hi All,I am in a postcode where the fastest broadband is limited to 55 Mbps and whilst this is fine for most things I would like a faster speed for a specific thing.I have just seen that Three 5G has reached my area. Can I use the 5G hub MC888 effec...

B68 Area Broadband has barely been above 7mbs Download!!! What's going on 3??

Anyone else in Rowley/Oldbury area and having issues with their 3 Broadband hub? I've been trying to watch catch up TV and for the alleged 150mbs, it's barely at 10mbs even with full signal, etc. What on earth is going on? And trying to contact 3 is ...

B535-232 issues

Three supplied Huawei B535-232 router has started to be very glitchy. Sometimes not able to log into web interface without restarting it and other times it just stops passing data completely requiring another restart. Also issues with receiving SMS'...

Home Broadband Query

Just a bit of a query with regarding threes Home Broadband.1) If someone takes out a 5G contract (say 24 month) and the service under performs after three stated it should work in your property, can you cancel the service, if so how long do we have?...

Broad band

I have never came across a customer service as bad as this you cant get hold of any one unless you are trying to buy some thing if any thing happens after 8 pm you totally screwed and when you do they take you in circles i know another customer that ...

Purchase 5G Hub

I have been using the 5G hub on a rolling contract while full fibre is installed in my area. I only have 4G connection but it has been enough but I need more a conisistent connection going forward.Another network provider has introduced 5G to the are...

Given bill 1 year after cancellation

Hi, I had a year contract with Three for the 4g Mifi device, I paid for the full year and called up and cancelled once the initial year contract was complete (September 2023) and destroyed the device as I no longer needed it. Thinking that it was can...

Hotspot WiFi

Hallo can I ask a question about it as I'm confused with the hotspot WiFi can it mess up with all of the WiFi here ?

data pack renewal

Hi, I bought a mifi that came with a payg 24gb data pack..I have about 6gb left..do I have to wait until all of the data has been used before I buy another payg pack?