Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Best solution My contract end next month

Hi everyone, My broadband contract with Three is ending next month, and I’m just wondering what I need to do with the router.Do I need to return it, or can I keep it?Any advice or info would be appreciated. Thanks in advance! 

Latency - 3 outdoor hub

I am experiencing latency issues looks like a common problem. The download and upload speeds are great in general I get over 100Mbps download and over 50Mbps upload problem is i am struggling to load web pages and often have voice issues on incoming ...

AndyLH by Fledgling
  • 386 Views
  • 2 replies
  • 0 likes

Best solution 5G Outdoor Hub - How to best extend the Eero network wired / wirelessly

 I’ve recently moved into a traditional stone property which is in quite a remote location. Traditional ADSL Broadband download speeds available at the property are only 23-36 Mbps, so I’ve gone for the Three 5G Outdoor Hub package that comes with 1 ...

Thr33 by Regular
  • 2937 Views
  • 9 replies
  • 0 likes

Connection failed

Its doesn't work very often those days, it always mentioned connection no WiFi. I didn’t expect I pay monthly for this. Please help on this. Thank you.

Issues setting up 5g outdoor hub

I upgraded from 4g to 5g and yesterday my new 5g outdoor hub and eeros arrived.  I spent 2 hours moving the outdoor hub all around the property to get the best signal. The best signal I can get is 21 and that drops to 0 after a minute or so. I think ...

Kdm by Fledgling
  • 479 Views
  • 3 replies
  • 0 likes

Can't connect to Broadband, won't accept correct password

My broadband isn't working this morning. When I try to connect my phone it says that the password is incorrect and to try again, however it's the exact same password we've been using for months. The Three broadband website says that they're fixing an...

ErinV by Fledgling
  • 389 Views
  • 2 replies
  • 0 likes

Best solution Huawei B535-232 Certificate has Expired

The security certificate on the Huawei B535 router that I use has expired, and no-one at Three is fixing it.  This happened once before, and eventually someone got Huawei to renew it, but as you see from the details at the bottom  \/  it expired in O...

network status stil showing "fixing an issue" in SO50 area

7+ days now of staring at the same screen " We are working on fixing an issue in this area at the moment.... will add any updates here". SO50 areaNo updates and no help from the online agent apart from a meanlingless discount on the bill for the disr...

JW2012 by Fledgling
  • 406 Views
  • 1 replies
  • 0 likes

Best solution Still haven't cancelled my 5G broadband

So this is my second time requesting my broadband is cancelled and before we could finalise it, the chat has disconnected. I've heard so many people have issues with this and it's incredibly unprofessional of three. I've been paying for a service for...

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