Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Best solution West London BB coverage issues

Live in W5 London, have been a Three customer for several years, broadband  service has been extremely poor over the past few months. Have spoken to tech support and customer service. The advice received is that whilst outdoor signal is strong there ...

Kirt178 by Fledgling
  • 783 Views
  • 4 replies
  • 0 likes

Outdoor 5G hub

I have recently had bad weather and since then my outdoor 5g hub has stopped working I have contacted three to be told that I need to wait 7 days while they investigate this however working from home this is not really a suitable outcome for me  Has ...

Na5027 by Fledgling
  • 944 Views
  • 6 replies
  • 0 likes

Problem with Three DNS settings

Anyone having problems with Three DNS server.Am randomly receiving “Safari can't open the page because the server can't be found.”Happening all the time on every website I visit.When I change the DNS settings on the device or router to use say Cloudf...

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Poor signal for broadband

Just started a new Three 150mbs broadband contract. Not very impressed so far, it's slow, and streaming keeps stopping. Router is positioned on a window sill, and actual measured download speed is typically only around 28mbs. My postcode is DY4. Can'...

Google Nest Mini and Chromecast not working after getting new router

Router: E5-250MA | I'm using a Pixel 7 to set everything upI set up a new router at home and I have encountered a million errors while setting up my Nest Mini and Chromecast. Everything worked more or less normally for a day or two, then the system c...

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Ces by Fledgling
  • 1776 Views
  • 6 replies
  • 0 likes

Ended broadband account

I cancelled my account and I was sent an email to return my device. It said I'd receive the details in 2 working days, but it's been over a week and I haven't received anything. My problem is I've now left the country and haven't been able to do send...

Gonz by Fledgling
  • 524 Views
  • 2 replies
  • 0 likes

Three/EERO Outdoor 5G Router Problems

Hi everyone,I've recently moved into a new property and due to traditional wifi being poor (copper wiring still) I opted for the Three 5G Outdoor router as I can get 5G speeds of around 150mb. The problem is however, since we've had this up and runni...

OJhay99 by Fledgling
  • 2159 Views
  • 7 replies
  • 1 likes

NR5103EV2 Firmware

There are enough threads here on the forum about the NR5103EV2 not performing well in pass-through mode, wit no final solution provided. I's all try this, try that.I'm in the same boat. And sod's law the system cannot access the internet as I'm typin...

LvdB by Regular
  • 758 Views
  • 1 replies
  • 0 likes

Best solution Eero flat cable length

I’ve recently taken delivery of the outdoor hub which connects to the eero 6 but find that the flat cable between the indoor Wi-Fi router and the hub is too short. I live on a boat and it’s a steel construction so routing cables is difficult. I want ...

Terrible home BB speeds, latency and packet loss - London

Hi,I have an outdoor 5G router, great signal, eero 6 and ethernet to my computer. Right now measuring 12MB down, 20 up and 44/200/70 pings with 9% package loss.Over the past 4 weeks since I took the outdoor router, some days I have measured 600MB dow...

Matt-3AC by Fledgling
  • 726 Views
  • 2 replies
  • 0 likes