Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Network Issues

My broadband network has been fluctuating constantly. Whenever the router shows a green light, indicating 4G connectivity, I'm unable to access the internet. The highest speed I get during this time is 700kbps. Despite calling customer service multip...

Hmd by Fledgling
  • 501 Views
  • 2 replies
  • 0 likes

Best solution NR5103EV2 - Refurbished ?

I'm a new customer and received what I expected to be a new NR5103EV2 via DPD last Wednesday (20/11/2024), set it up successfully and I'm more than happy with the results so far, but I've discovered by logging in from my phone that the unit isn't new...

Best solution Can't log in to 5G hub

When I type 192.168.1.1  into my browser try to log in to the NR5103E hub I get a not secure message followed by your connection is not private.I will not let me into the log in page.I've tried on windows pc and android phone and with chrome and oper...

Daz2024 by Regular
  • 961 Views
  • 3 replies
  • 0 likes

Best solution 5g Zyxel NR5103E 5G Hub - only connecting to 4g

Good morning All.I have the 5g home broadband service and it’s generally been great.However recently it seems to not want to connect to 5g but it’s stuck on 4g. My postcode is SE12. I wonder if there is an upgrade going on in the area perhaps?I also ...

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kimptoc by Regular
  • 1050 Views
  • 3 replies
  • 0 likes

Cancelling 3 mobile broadband timescales

Hi been with 3 mobile broadband forever now and  want to cancel contract and plan to take out a new SIM with unlimited data (via cashback website) maybe with 3 again currently looking for best options.  My question is I want to stay connected every d...

Frankie1 by Fledgling
  • 406 Views
  • 1 replies
  • 0 likes

5G Outdoor hub / Y5-210MU connection Issue

I recently got the 5g broadband outdoor hub. Initial installation and set up was pretty fast and easy.Today at lunchtime my internet stopped and i also couldn't connect to the eero device. I tried a couple of restarts but no joy.The 5g GreenPacket Y5...

TAH by Fledgling
  • 1897 Views
  • 4 replies
  • 0 likes

No signal at all and no support

I have a 5G hub on contract till May 2025. I have zero service. Rang technical in Mumbai - spoke to them twice, first time they said they would send me another Sim, 2nd time the techie admitted they have problems suggested I cancel the contract, put ...

Identifying cause of slow-slower-slowest b'band Wifi

I've a ZTE MF286D device bracket-mounted inside a loft Velux window directly facing the local mast 1km away, giving '3 bars' of signal strength. This gave me speeds of around 35/7Mbs. It is powered through and communicates with my desktop PC 40 feet ...

oldbilbo by Fledgling
  • 376 Views
  • 1 replies
  • 0 likes

Broad band no internet access

Can anyone please explain how you can have great  signal but i cannot have  internet access and this is across all my telephone and smart TV etc .This becoming a really annoying as it is happening constantly ..and i am not a happy bunny  no point in ...

redcaz by Fledgling
  • 545 Views
  • 2 replies
  • 0 likes

5g drop out -every day!

We have a Three 5g router - ZTE MC801A 5G Hub - and frequently experience signal Wi-Fi drop-out which we’d like to resolve.We’re on the cusp of the Three 5g router signal range but also have a SIM only deal with Three for the iPhone which doesn’t app...

sometime by Fledgling
  • 1096 Views
  • 3 replies
  • 0 likes