Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Scammed me out of Two Months broadband that never worked.

So Three issued us a 5G hub, on a rolling contract, when my wife and myself lived at a previous house last year through to this year. The device/service seemed a bit unreliable, and dropped out a lot, but we dealt with it. But then, from end of Jan -...

36624 by Fledgling
  • 1102 Views
  • 3 replies
  • 0 likes

Issues with broadband. When will these be resolved?

Ever since I got three broadband  (been almost a month), the service checker has said: "We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing". Not my actual post code but near enough: CV34 6R...

RRayner by Regular
  • 1466 Views
  • 5 replies
  • 0 likes

Recent upload latency issues

Hi there I'm wondering if anyone is able to help with my Three 5G Broadband. I've had it for about 8 months and it's been great but for the past week there have been issues with the upload latency. This leads to constant lag when playing online compu...

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jacob182 by Regular
  • 4293 Views
  • 15 replies
  • 1 likes

Suspecting Outdoor hub IP pass through isn’t real pass through

Background: I have my own ASUS router run Merlin firmware, set port forward for a few self hosted services which works great with my old Zyxel 5G hub in IP pass through mode(My ASUS router get real IP start from 9x)since I change to three’s outdoor h...

edmond by Regular
  • 787 Views
  • 0 replies
  • 0 likes

Three is not allowing me to return the 5g hub

I have requested to return the 5g hub twice, on the 11th of April and again on the 18th of April. Neither of those time the return bag has arrived, and I was never contacted by the delivery company either.When contacting Three today, the agent can on...

Sg3 by Regular
  • 1543 Views
  • 8 replies
  • 0 likes

Can't access NHS VPN

Hi - we have recently switched to Three using EERO and the outdoor hub.My wife works for the NHS and continually has issues connecting to the VPN and the system she needs to use.  It works fine when she hotspots from her phone, and worked fine with o...

ROK by Fledgling
  • 1968 Views
  • 5 replies
  • 0 likes

Cannot connrct to hub from app

Despite the instruction manual telling me I can, a dedicated page on the three Website advertising I can connect the hub with the app to check signal strength and speeds etc There is no way to connect my hub to the three app, I get to the login page ...

Router scam

I have been threatened with a debt collector for none payment of a 5g router that I have returned as requested. The label had been pre-printed by Three with my name and address printed and a reference number. I am told this is a unique number related...

BeePee by Fledgling
  • 1355 Views
  • 5 replies
  • 0 likes

XBox MTU issue

Got 5g last week and speeds are good but having what seems to be a cimmon problem with the MTU settings too low for xbox live.I've seen lots of posts on this which admittedly i shoud have read before ordering but i'm just wondering has anyone managed...

RyanL by Fledgling
  • 1013 Views
  • 1 replies
  • 1 likes