Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
Hi...I have just managed to purchase 10 days of data passports and have a couple of questions . Am I right in thinking that the first one will be automatically activated once I enter the country I'm heading to without me having to do anything to my p...
Since around 2 weeks I'm getting very low speeds when connected to my work VPN. Both download and upload speeds are affected, with upload dropping down to almost zero. The same laptop works perfectly when using VPN over an alternative broadband ne...
Last chance before leaving - I had an older 4G/5G router which sat on the windowsill pointing to the mast 400m away. 6 weeks ago the contract was up for renewal. I agreed to renew and Three said we will send you new equipment including an outdoor ...
Hi, I'm really baffled by this.Been in touch with three regarding my current 5g router. Somethings 100% faulty on it with the signal it's picking up, was perfectly fine before but they're refusing to replace it.So I speak to my neighbour who's using ...
Hello! I'm having an issue with a cancelled monthly rolling contract. Customer care informed me a returns bag would be sent by post within 5 days, but I haven't received it. Has anyone else dealt with this and have any suggestions on how to get this ...
Yesterday I installed the 5G router (MC888A). Everything works fine apart from getting a connection to Netflix on the Amazon Firestick. I can access Amazon Prime & Discovery+ without any problem on the firestick. When attempting to access Netflix I g...
I used Three's online chat to ask them why a PC game couldn't connect to a server (it's only this one game that has a problem, likely to do with port forwarding). The guy on the chat says he remotely changed my router from IPV6 to IPV4, which seemed ...
Since I joined Three broadband, I noticed some (non-adult) websites simply don't load (I had to use my own VPN) until I discovered that Three has enabled an "Adult content" block by default. Before I get into why that's not really acceptable, I need ...
Hi I don’t know if anyone else has experienced this but I’ve had my broadband hub for 6 months or so now and the speeds have been fantastic no issues, up until a few weeks ago when I noticed the speeds were really poor. I gave it a week or so because...
Hi, A few months ago my NR5103EV2 hub went faulty, three replaced it with a used previous model NR5103E hub which this device is not part of my broadband contract. I contacted them only to be brushed off when i provided the imei number (since it appa...
