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I can’t pick up & dial out call

I can’t dial out & pick up call when I connect to wifi when I switched off the wifi I can receive & dial outhow can I fix it thanks a lot 

LoliTam by • Fledgling
  • 1030 Views
  • 3 replies
  • 0 likes

Best solution 5G Outdoor Hub Y5-210MU

Hi All,I hope are well.Is there a way/setting to prevent Signal Strength Led on Y5-210MU from going to sleep.Please advise.ThanksSal

Sal09 by • Active
  • 1762 Views
  • 2 replies
  • 0 likes

Three/ingram trade in

So I'm another person who fell into the trap of upgrad now and get £120 extra for your trade in/recycle on your old phone. Ingram fob it off as a three issue, three cannot give any reason as to why I haven't received my £418. Three chat is useless, a...

Chaz by • Regular
  • 2583 Views
  • 8 replies
  • 1 likes

Missing trade-in payment

Could somebody please advise who I need to speak to regarding a missing trade-in payment?I had email confirmation from Ingram that the trade-in was complete and payment was due to be paid into my device plan on the 17/02/2025. More than 2 weeks later...

Kel1234 by • Fledgling
  • 1376 Views
  • 3 replies
  • 0 likes

Best solution 5g Outdoor home hub PoE question

Hi, Looking for some information. Recently setup my 5g hub and I had assumed that I could use PoE from my switch (ubiquity PoE) without the need of using the power adapter. However, it appears that this is not the case in practice as the device doesn...

Smartwatch pairing

So trying to pair a new galaxy ultra with an android phone, even is fine until trying to set up device plan - I get a message saying error saying '3 doesn't offer any mobile plans for watches'...... I literally have the device plan on my account!!!

Best solution Trade In Problems

I'm having big problems getting a payment for my trade in phone, both ingram and three claims the other makes payment. Any help would be appreciated.

Is the ordering system one of the worst?

Honestly trying to upgrade my phone tonight and I couldn’t tell you if it completed even when agreeing to credit agreement, selecting the shop to pick it up. It crashed so many times, some times i couldn’t select what I wanted even if it was just a c...

Sav by • Fledgling
  • 619 Views
  • 1 replies
  • 0 likes

Number Transfer

I just received my new Phone and Sim card today from Three, but my phone number hasn't transferred. I'd like to transfer my old number to my new phone. Both my old and new sim cards are from Three, so I thought that meant my number would transfer aut...

Phil123 by • Fledgling
  • 821 Views
  • 1 replies
  • 0 likes

Best solution Three Recycle

Hey I need guidance.i got a quote for an iPad Pro so I waited for the prepaid packaging. However they sent me a prepaid packaging for a phone so instead I printed out the prepaid label they sent me by email and shipped it with the original box. On Tu...

Killer by • Regular
  • 2144 Views
  • 6 replies
  • 0 likes
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