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Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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Calling issue 23/01/2025 [UPDATED]

Hi everyone,UPDATE: There is an ongoing issue affecting a small percentage of voice services and we're working hard to fix it. Data services are unaffected.We're aware of a number of reports that customers have not been able to connect to 999 calls. ...

DanniD by • Community Support Team
  • 2795 Views
  • 59 replies
  • 1 likes

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by • Community Moderator
  • 11304 Views
  • 18 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by • Community Moderator
  • 3889 Views
  • 2 replies
  • 3 likes

No calls

What is happening with the network call I have nothing in and nothing out please can you tell me what you are doing about it I am waiting for a important call,will not forgive if I miss it.

Unable to make or receive calls.

I am unable to make any calls from my iPhone. I have restarted it a couple of times. It was working fine last week but I received a voicemail today and when I tried to call it didn't do anything.The call is not connected but looks like it is calling ...

Calls

Can t make or receive calls

Any problems reported

iPhone 16 pro max unable to make receive voice calls unable to access three chat anyone tell me if services are down in ML3 9LJrebooted phone reset network settings no change

Robti by • Active
  • 29 Views
  • 1 replies
  • 0 likes

Not happy

Just missed an important medical call due to not being able to make or receive calls

Juju by • New member
  • 17 Views
  • 0 replies
  • 0 likes
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