Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I recently changed from Giffgaff to 3. My number has been transferred and I am able to make calls. Unfortunately, I am unable to receive calls or texts. My Husband swapped at the same time and he doesn't have an issue. Looking through previous posts,...
Good evening, I’m trying to top up my card, but it says that I already have an active plan. Unfortunately, the plan isn’t working — I have no internet or phone service. How can I make my plan work? I need internet for my job.”
Certain parts of High Wycombe still has poor 4g coverage, will this ever improve as it has not changed for a few years. The industrial estate has 5g coverage but the rest of High Wycombe does not, this has also not changed for months.So I use by bac...
Are you re credit checked when you upgrade ?
Using the Hub has been a terrible experience this far and I'm looking for solutions. Without the Hub and running a ethernet direct from the 5G receiver performance is more than acceptable. With the ethernet running from the hub I am getting on aver...
every time I try and connect my Apple Watch to Three network I get below msg. Other posts seem to suggest just keep trying until it randomly works?? Has Three not found a solution to this problem? Do I need to change networks? 403 ForbiddenMicrosoft-...
Accidentally deleted the eSIM. What should I do now please let me know.
I am using an iphone16 promax and for the past couple of months I have not been able to use WiFi calling. I have very little signal inside my home and need WiFi calling. I am disabled and need to be able to make phone calls. with WiFi calling turned ...
I have a Google Pixel 8 and my wife has a Pixel 6 both running Android 16.We have been abroad for a month and used the extended absence greeting on 3 voicemail.Since returning to the UK and changing back to our standard voicemail settings, callers ar...
I have a secondary Esim in my phone, and on occasions it works great, but I can't access the Vodafone network as advertised Am I barred from the Vodafone network because its a shame as its quite strong, or should I just end it with 3 and get a Voda...
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