Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I have a Google Pixel 8 and my wife has a Pixel 6 both running Android 16.We have been abroad for a month and used the extended absence greeting on 3 voicemail.Since returning to the UK and changing back to our standard voicemail settings, callers ar...
I have a secondary Esim in my phone, and on occasions it works great, but I can't access the Vodafone network as advertised Am I barred from the Vodafone network because its a shame as its quite strong, or should I just end it with 3 and get a Voda...
Hi, every time I try to connect to Three TFL wWiFi I get asked for username and password. I followed all the advice I can find on line, e.g. reset network settings, latest iOS etc but still won’t work. Anybody been able to resolve this. Three chat to...
For the last 2 days I’ve had no mobile data when off WiFi, but when I check the status of the network it says there are no problems. Has anyone else had any issues?
Three months into a 12 month contract, Three have suddenly started to return a CGNAT IP address instead of public routable IP from the "3internet" APN as it had done for years. I have been on the phone for hours and the so called Technical Support k...
Hello I am having problems receiving OTP from Amazon and randomly receiving OTP from Bank and other businesses. I have changed my Network settings from 5G to 4LTE and I travel from Kent to London, so it is not just one area. I have checked my settin...
I'm on a 3 PAYG to maintain my UK number whilst travelling abroad and using other numbers. I forgot to set up a PIN to access my voicemail before I left the UK, so now I can't seem to access my voicemail. What should I do?
I desperately need to get online but my data has gone and I'm unable to add more due to where I am, and having no belongings with me.
i live at seafront in East Sussex and reception is very very bad. i lost today a bit money because of network issue. my signal has gone totally for a while and im a taxi driver. now the company workers would say to me " oh. we are sorry for this bla ...
My internet hasn't been working, although the payment is up to date until 16 October 2025. The live chat is not live but a bot, which has very limited answers like test the connection. The customer service is idiotic and the dialect incomprehensible....
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