Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
My Three phone signal strength has been getting worse and worse to the point it is unusable. With Three I get zero or a maximum one bar (-120dBm). The same mast runs Vodafone with which I get a full five bars. Vodafone/Three keep saying we ca...
I'm wondering if anyone else here is experiencing issues with WiFi Calling when connected to the Eduroam WiFi network at University and Hospital sites in the UK? I am unable to make any outbound calls, nor receive any inbound calls. I have missed sev...
Would anyone from 3 like to explain this? And I dont mean the same old message I get everytime I'm on here, so fed up of being lied too, it's about time for there to be a compensation claim against their terrible service
Hi, I bought an add-on A 7-day Go Roam in Europe pass from Three but it is not activated. Please help? Agustina
I have an unlimited data plan with go roam Europe and ATW included, it’s an old plan about 9 years old. I came back from Turkey this week without being able to use any roaming. I can’t get past the live chat Bot, or the 333 helpline to gain any info ...
Three internet speed has gone down the drain since the merger having problem with the internet speed like only download speed i am getting is 0.5 mbs per second can’t browse takes ages to load anything
Can you please help me to add passport data please or can activated from your side please and I am happy to now or take from my account straight away. Thanks
Albany Washington. My signal is very low to non when I put my post code (NE37) into the signal checker this massage appears.(We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.We hope to ha...
BB down all afternoon in CV7 do we have an estimate ive lost a days pay
Hi can I make a payment on my sons account he can’t afford to pay
