Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
My internet hasn't been working, although the payment is up to date until 16 October 2025. The live chat is not live but a bot, which has very limited answers like test the connection. The customer service is idiotic and the dialect incomprehensible....
Hello, I'm on a 10Gb data pack. This includes unlimited calls and texts, and roaming in the Go Roam destinations up to 6Gb. Do you know if Japan is included in the Go Roam world and how much allowance is included (data, calls and texts) ? Thanks
I’m trying to change my phone from android to iPhone and it has an e-sim is this allowed or do I need to go to a shop.
Hi AllUnless someone can help with the below, I think my only option is to get a new mobile number!I joined last week, providing a PAC and taking an eSIM. Number ported within 24 hours, confirmation texts received from Three. Lovely stuff..A few days...
I want to call Pakistan from UK. Can I do that?
I placed order yesterday for 7 day roaming pass have an order code and I can’t seem to see o have this, it was a £28 add on as I am in turkey
In July I went on holiday to Europe and I bought an eSIM package to continue using mobile data whilst abroad, however I do not need this package anymore and I cannot figure out for the life of me how to cancel it. I am being charged £13.50 a month ne...
I am out of network. E-Sim, works fine on wifi, receive calls and can call if connected to wifi, outfoors - no mobile data, no service whatsoever, emergency calls only, no network. I've reached million times to technical support but all the say in ...
Hi all,Since updating my iPhone 15 to iOS 26, I haven’t been able to get any signal on Three. I can’t make or receive calls or texts.Here’s what I’ve tested so far:My Three SIM works fine in another phone.A giffgaff SIM works fine in my iPhone 15.So ...
“I’m on a Three mobile broadband NR5103E hub. For the last few days, apps and services that need secure connections (Netflix, Prime Video, AnyDesk) are failing to connect properly. My TV even can’t sync its clock over the network. This happens on wir...
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