Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 32924 Views
  • 25 replies
  • 3 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 11491 Views
  • 2 replies
  • 4 likes

Best solution Connecting to Vodafone

I was recently in a town which had poor coverage and connectivity on my 3 phone. My wife is on Vodafone and had a much better signal. I went into my phones settings to see why my signal was so bad. What I found was that for the Vodafone frequencies i...

daveabes by Fledgling
  • 1467 Views
  • 3 replies
  • 0 likes

Bishops Stortford 5G coverage

Just trying to find out ,when is three going to upgrade the network in Bishop's Stortford Town . The signal is pretty bad when it comes to data usage. Keep waiting but it started to be a bit frustrating when you cannot even open your bank app.

Best solution 5G in London non existent

Just came back from a day in London coverage was shocking is this normal? i never had a problem with EE i barely got a good 4g and no 5g the whole day.

Skinny55 by Fledgling
  • 380 Views
  • 1 replies
  • 0 likes

Best solution Lies

2 networks definitely not better than 1, and 3s internet is choked in peak times, from 5pm this afternoon I dont even have enough juice to run a speed test, gave 3 a chance after leaving thinking it would be better, seems I'm off back to EE, absolute...

AJ147 by Active
  • 438 Views
  • 3 replies
  • 1 likes

Signal

Signal is week in my house, what should I do 

Abbas by Fledgling
  • 307 Views
  • 1 replies
  • 0 likes

network outage!!

for the last 2 and half weeks I've had no signal I started a new contract got the new sim put it into my fne it was grand for about 20 mins then all of a sudden no signal I buggered about with it for a while trying to fix to then I find out on the we...

tamara by Regular
  • 479 Views
  • 2 replies
  • 0 likes

Best solution Proposed 5g coverage

Is there any webpage on 3 that details when an area is due for 5G?My local mast provides me with 4G for BB, but EE is using same mast, andmy phone [on  EE] enjoys 5G on their network. Local cell tower is shownwith an asterisk.

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Geluk by Maestro
  • 394 Views
  • 1 replies
  • 0 likes

Network issue

Our network is down on sim modem (through three) and all of our mobile phones on smarty. Is there an issue in my area **** ***?

Grrrrr by Fledgling
  • 327 Views
  • 2 replies
  • 0 likes

Why is the signal so poor?

Why is it since 3 merged with whatever phone company recently, has the signal gone to rats**t?! Can barely get signal in the house or out n about in my home town, mobile data is shockingly terrible. Defo sacking these numpties off once contract expir...

Bigleroy by Fledgling
  • 293 Views
  • 1 replies
  • 1 likes