Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I was in danger while I was abroad and I couldn't use my network. not even the 333 number was working. I tried about 10 times to chat with someone and no one replied. Set up the app was never so stressful and complicated since is not taking my email ...
When I went to France before, I wasn’t able to use the Internet at all. I made sure that I had activated the SIM before leaving the UK and had sufficient date allowance. I’m going to visit Switzerland at the end of this month and don’t want to face t...
Why not join the network!! What's the problem? (I don't understand at all) Normally 4-5 days can use internet. When the network disappears, it's quiet!!
Hi all, I have an unlocked LG G8S ThinQ mobile. Strangely there is no WiFi calling option on my mobile. Three tells me that my phone is not compatible with Three's WiFi Calling service and that I should to contact LG for software or firmware to e...
I have enough data but i could not connect to internet i just registered for 16 gb right they confirm by text they send another text saying that i run out of data where in i just re new it...
Hello, how is it possible to increase the number of rings before the voicemail kicks in? Thanks
Hi, I am in France and my phone will not allow me to make calls or use data. Roaming is enabled and
Hi, I have enough data, but have no internet connection on mobile data. I am on 4g. I have checked but there are no network issues where I am. I have turned airplane mode on and off, shut down and restarted my phone, but no luck. 3 Live Chat is not a...
Hi, I’ve just tried to make calls on my unlimited calls/text contract and nothing connects and I get automated message saying ‘ this is a special announcement , you can no longer dial calls to 153? Can anyone help?thanks
I got a text from you last week informing me that you intend to switch off the Home Booster Signal box saying they are no longer needed. Well I’m sorry to say I need mine as without it I don’t get a signal, even with WiFi calling enabled on MY phone ...
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