Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi I was given the date 23rd of June for my number to be transferred to three from Vodafone the 23rd came and nothing I couldn’t receive call or text to the number I wanted to bring to three today is 11pm Monday 25th June and I still can’t receive ca...
Hey,Nothing serious but just wondering why this happened? I am currently abroad and decided to ring a family member on their birthday. At around 10 mins into the call it cuts and the AI voice says “number is not recognised”. I hang up and re-call and...
My services were cut off due to late payment of my bill. I have now payed it but my services are still restricted. I usually get a text to say either my services will be on within 2 hours or that they are in and to restart my phone. I have also rang ...
I transferred from giffgaff over 14 days ago. I am still unable to receive calls or texts through three. Spoken to customer services at leat 5 times and always told it will take another 48 hours. Not good enough
Hi, Just activated my £10 prepaid 'pay as you go' sim here in the UK which is intended for use on my holiday in the USA starting Monday. I have no information regarding it's use other than switching on roaming. In addition to the data, it says unlim...
Hi all my daughter is in Kos and she has no service at all only can connect to WiFi she has look on 3 app and says she has roaming on her plan and it is turned on. Also she has tried to select a Manuel network over there in her settings and still not...
I applied for an up garade3 month ago. They are taking the direct debit for the previous account and the new one, but have not got the upgrade, after numerous phone calls and visits to a store got nowhere
Just changed from EE to 3 biggest mistakes can’t receive calls or texts for 7 days! Get palmed off with 48 hours every time I contact! Up to my limit do I cancel and just leave?
Please help! I’m stuck in Greece with no internet and can’t make calls. I’m from the UK and just can’t seem to get any answers or help when I call the 3 agents.I had a spending cap on my account which has now been removed. I have a pay monthly accoun...
I joined 3 a couple of weeks ago and ported over my previous number, this has gone live today but i cannot receive calls. I can call out, email, text etc but no one can contact me by phone. I am a carer for my elderly parent and this is very wor...
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| 2 weeks ago | ||
| 12-11-2025 12:33 PM | ||
| 22-10-2025 04:53 PM | ||
| 14-10-2025 08:33 AM | ||
| 29-08-2025 06:17 PM |
