Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I need to set up a pay as you go sim before tomorrow morning 17/06/2023. installed sim put £15 data package on sim (from another phone) but the sim will not connect to the network on either this phone or other 3 handsets. phone will receive text and ...
Have been without our severely limited phone and 4g SIM Broadband for 7 days and it has taken me 6 hrs to finally get an answer on how long the outages are going to last.Another 7 days... Imagine trying to work for 14 days without the internet when y...
Hi folks. Got a contract phone but last time I went away was stung with silly daily and other random roaming charges. my wife in same network but PAYG had no issues at all and no extra charges. I wondering if I can put a PAYG sim in my contract phone...
Hi, I have a problem which as far as I can tell seems to a fairly common one. I have ported my number and I can make calls and send texts but cannot receive them.I have 'chatted' with 3 different agents and cannot get them to take me seriously, I am ...
I am concerned about my Privacy and Personal Information in 3 Network: It has come to my attention that I am been subject to Stalking via my Mobile Phone which technically possible with the help of Network.While my Legal Assistant is investigating th...
I've recently been having issues with packet loss - part of diagnosing was speaking to Three who made some changes to my account including the deactivation of IPv6. It eventually turned out that there were other factors resulting in the packet loss.T...
Hi - I am hoping someone can advise as to how I can resolve a porting issue.I transferred my number from Vodafone to Three and started using the new sim on the 5th June.I can make outgoing calls and send messages and my transferred number does show u...
The tie-up has been confirmed, subject to CMA approval.The details can be seen here and take note of the first bullet point under the Great for Customers paragraph.Merger of Vodafone UK and Three UK to create one of Europe's leading 5G networks - Thr...
Hi,I have just changed a second number I had where instead of voice mail from three it would go to this other number.I phoned up like I have before to set it up and was told 'it can not be done anymore, that was the old system, our new system that is...
I have exactly the same problem with PAC code and EE number not transferred by THREE despite their repeated promises that it will be transferred without any problem!Called almost every day for a week, Three says the port was successful yet voice call...
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| 14-10-2025 08:33 AM | ||
| 29-08-2025 06:17 PM |
