Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Lebanon Data Pack

Hello, I live in lebanon, and I have a 3 UK sim card and I would like to buy a data pack, but heard somethings about it not working in lebanon etc etc and some other things related to "roaming", and I dont really understand whats that, can anyone ple...

How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

Calling Estonia

Today I tried to call a business contact in Estonia, only to be told by Three "to hold, as my call was chargeable and I had reached my monthly limit.. (News to me that there was a limit set!).. So I went into my Account and changed it to 'unlmited', ...

Can’t make calls in Netherlands

I just installed my Three SIM card today when I arrived in Netherlands. So far I have tried several phone numbers including my hotel but none go through. Data seems to be working fine.

Failed network

Been with 3 for over 3 years and constantly calling them about my mobile data no signal paying 60 a month and cant use my phone outside and as a online trader ive lost quite a bit of trade .Ive called logged numerous complaints and i want to leave my...

Home Broadband

My home broadband in Liverpool L14 area it very poor, it will not stay on it’s on and off all the time. The quality of signal and strength is very poor and frustrating.

Where has the money gone

Running out of data. Top up £5 pay as you go but still has no network at all. Where’s the money gone?

Apple IOS 18.0 RCS Support

Hello, thought out the beta of iOS 18 there has been no support from there for RCS messaging. Now the final has been released when three be supporting RCS on apple for their customers.

Zero or bare minimum coverage

Since the beginning of September the network coverage has been almost none existent. I get it may go down time to time and will have issues, but this has been a week now.Nobody responds on X (Twitter) when I call up, I'm just fobbed off with, "mainte...

network and internet not working

no internet for 4 hours