Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
For at least 3 weeks I have had no 3/4/5g signal in my hometown of Lechlade, Gloucestershire. If I am outside of my house (where I can WiFi call) I am un-reachable, same for my husband and 13yo daughter. Network status checker provides generic "we ar...
I’ve transferred all my new data on my phone yesterday including my sim which an advisor said would work straight away it still not working I can’t contact 3 bc it won’t let me I don’t live in a rural area I’ve done all the trouble shooting including...
The network is very awful. Cannot get connection and when there is connection the phone line cuts off. Also many times there is no internet connection. This is very dangerous for my daughter who is living in the city and finishes work late. In an eme...
Every day I have the same connection and coverage problem with this company. I'm fed up with their service. They've raised my rate from 9 pounds to 14 pounds for not accepting their contract. I request a reduction in the following billings and a chan...
Hi, Can anyone confirm when this will be resolved, it's been like it for a while - speed has dropped from a regular 700-900 Meg to 20 or so, and more off than on. Only around 350m from the Mast postcode S81 *** Thanks
My mobile WiFi stopped working and Three tell me there is tech problem but can’t even tell me if they will or can fix it - crap service . I need the mobile WiFi for my caravan . the call centre staff in India are just hopeless - why are companies sti...
Is it possible to speak with a ThreeUK based customer service agent . The India call centre are useless
After spending hours and hours on live chat I've got nowhere which this problem, as they say this missed payment doesn't exists on their system. Their has been no payment arrangement made for this amount for this date, also the date was the 5th of A...
Been in Egypt for 3 days bow saying no data
ive had this issue for the past few times ive come to spain but this time it has been strange as i landed in barcelona and the data had been working for the 5 days i was there. i then went to madrid and as soon as i arrive home my data stops working....
