Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Red power and wifi light

Had my 3 5g hub for a while came back after a weeks holiday today and red power and wifi light. I have done the usual IT turn off and then back on but not resolved.

No internet connection with unlimited data add-on

I was using the USIM with 10GB data and before using it all, I bought Data Add-on on 29 July.But all of the sudden, I can not connect the network after coming back Lyon, France from Italy.I already got this message a few days before, when i bought th...

Best solution Voicemail full but no option to delete messages

On ringing 123 fir voicemail get message stating voicemail full please delete messages.I get no options and have contacted three on three separate calls and they have not resolved my issue.Any help would be appreciated to overcome this issue

Best solution large organisation here. 300 plus people all not recieving phone calls from 00 1 855-330-8653.

large organisation here. 300 plus people all not recieving phone calls from 00 1 855-330-8653. This is a MS MFA number. Working fine Monday, failed on Tuesday. Three says it isn't their issue, but every single affected user within our organisation is...

Please WIFI Call whitelist this IP Address block 149.107.0.0/19

I have been advised that I need to raise this issue on this site.Three - Please update your I.P. geo filtering for 149.107.0.0/19 as you are currently blocking WIFI calling from this address space, despite it being geo-located in the UK.Please update...

Best solution eSim

What number to reach a human in the UK about aquiring an eSim

Data

Is anyone else’s data not working at all or working very very slow and know how to sort this, I don’t have wifi and use data this is a massive inconvenience for me

Cancellation

Hi i cancelled my contract i owed approx £40 he said you will recieve a final bill so i didnt have to pay it would just be added to the final bill,however now three have said they have denied my request to cancell the contract due to owing the bill ...

Three Roaming Italy - Mobile Network unavailable

Hi, I've arrived in Italy after purchasing a 14 day pass over the weekend and am unable to connect to Mobile Networks.Going into the settings to try and select a network, all the listed connections have (forbidden) beside them. Three state they shoul...

Split port in from lebara

Hi i recently ported in from lebara and i think it was a split or partial port. I cannot receive calls or sms also i cannot register the number in the app it says"This number doesn't match our records. Please try again". I called customer services bu...