Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hello, I have switched to three from EE and although Three are saying my porting has worked successfully, I am not receiving any one time passcodes from my banking apps etc. Other text messages are working as are phone calls.i have spoken to five dif...
Is anyone here able to help? This has been a long term issue, and I am at the end of my tether with it. Whenever I make a call to a business to purchase something or organise a service and provide data, my phone connection is disrupted. I can be hav...
Please can anyone help, Wi-Fi calling has stopped working, tried all obvious things customer service couldn’t help, I need this for urgent health related calls , I have iPhone 11 , used to work fine ?
My number ported over from EE yesterday this morning however there seems to have been an error. I can make calls/send texts however I cannot receive them. When I try to call my number it says 'you have dialled an incorrect number'. Is this normal? I'...
Hii depend on WiFi calling as we have no signal. It worked fine, I went on holiday p, used an eSIM and since I came back a week ago, it hasn’t worked.ive switched phone off and on, switched off WiFi calling and back on, can’t find VoLTE as mentioned ...
I set my voicemail up and can access my mailbox but it says no new messages, when I know there definitely are new messages (I got my friend to leave me a voicemail)
Hi, joined three November 26th 2024 through refer a friend Still not received my reward so emailed Alkamo they have told me my link had expiredI clicked the link or must've done to obtain my new phoneI also cannot find any proof in the T's & C's of I...
My WiFi calling is not working no icon on the left side of my phone I have WiFi calling on my husband iPhone is working so why isn’t mine?
I am looking to purchase an 'existing customer offer' for a sim. Would I still have to move my number through another network or can I now transfer my number directly via 3?
I have an iPhone 13 Pro. I do not get mobile network connection in my home and rely on wifi calling.I use BT broadband. I have a wireless router.I have had the same setup for two years and had no problems until now.Since this morning, I have been una...
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