Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Unable to make or receive calls at all. I have important calls that I need to make and receive. This has been ongoing a week now with no signs of improvement. What is going on? I’ve heard there is a merger between Vodafone and three but I have never ...
Need Xtra data but can't afford till wed how can I get free data to tie me over
Joined Three in Oct 2020 for reliable 4G internet in our rural area (********). At the time, I was getting around 47 Mbit/s — a huge improvement over BT’s 1.5 Mbit/s via phone line. However, over the years, download speeds have gradually dropped. I’m...
I've recently switched ISPs. I was with Sky, and switched to THREE Home Broadband, which uses the 5G router. Ever since switching a week ago I've been unable to login to anything relating to Microsoft, including all the places listed in the title.Out...
Hello, I have switched to three from EE and although Three are saying my porting has worked successfully, I am not receiving any one time passcodes from my banking apps etc. Other text messages are working as are phone calls.i have spoken to five dif...
Is anyone here able to help? This has been a long term issue, and I am at the end of my tether with it. Whenever I make a call to a business to purchase something or organise a service and provide data, my phone connection is disrupted. I can be hav...
Please can anyone help, Wi-Fi calling has stopped working, tried all obvious things customer service couldn’t help, I need this for urgent health related calls , I have iPhone 11 , used to work fine ?
My number ported over from EE yesterday this morning however there seems to have been an error. I can make calls/send texts however I cannot receive them. When I try to call my number it says 'you have dialled an incorrect number'. Is this normal? I'...
Hii depend on WiFi calling as we have no signal. It worked fine, I went on holiday p, used an eSIM and since I came back a week ago, it hasn’t worked.ive switched phone off and on, switched off WiFi calling and back on, can’t find VoLTE as mentioned ...
I set my voicemail up and can access my mailbox but it says no new messages, when I know there definitely are new messages (I got my friend to leave me a voicemail)
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| Subject | Author | Posted |
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| 2 weeks ago | ||
| 12-11-2025 12:33 PM | ||
| 22-10-2025 04:53 PM | ||
| 14-10-2025 08:33 AM | ||
| 29-08-2025 06:17 PM |
