Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I made a subscription to get an iPhone 16 pro Max, they didn't accept it but they charged me 59 pounds and didn't give me any money back.
Can I set up a PIN as well as a password to defend against SIM swap fraud?
Hi, I (finally) was able to select Cafe Nero as a reward in the three plus app. However, even thigh it shows that I’ve selected the reward and am promoted to view the code, the code is not listed under ‘my rewards.’ As a troubleshooting step I logged...
I ported from Vodafone to Three today, mostly working however, security texts eg NHS app Universal credit, banks are not coming through. Had no issue when I was Vodafone. SMS are also slow to send out. Presuming something hasn't quite worked in th...
I just received a welcome to EU roaming advice text, but I am sat in my living room at home. Can't find the right option in the customer service phone maze, and the digital assistant can't understand me.Is this just a random error? I dont want to get...
I've been following AST SpaceMobile and would be keen to know if my Three sim will work with their upcoming satellite network? I know they have partnered with Vodafone but haven't heard anything about Three yet.
HiSince porting from Vodafone I no longer receive SMS Verification Text messages for some applications such as Santander and E-Trade, while it does for others, such as Three and Vanguard. Support has had me reset both iMessage and network settings, ...
Hi, I recently transferred my contract to 3 as I was assured there was a great signal in my area. That seems to be a lie, there is no signal and now 3 want to charge me over £70 to leave even though it’s within 14 days. Is this allowed?
Hi,After moving to three and porting my phone number I don't seem to be receiving verification emails from apps e.g. banking apps, NS&I etc. all other texts / calls working ok.Can anyone help?I noticed there are a few other similar threads, but no so...
Anyone else having poor speed? Since joining 3 my speed has fallen well below the advertised speed. I have visited the 3 shop and was promised someone would call me. No such call. I am now about to cancel and ask for sykind of refund.
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| 22-10-2025 04:53 PM |
