Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 7003 Views
  • 11 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 3535 Views
  • 2 replies
  • 3 likes

Data Roaming in Greece

I thinks it's disgraceful that after being a loyal Three customer for over 15 years that I have to pay extra to use my data allowance in Greece. My wife who is with Tesco Mobile is able to use all her data allowance with no such charge. When my curre...

Duggsy by Fledgling
  • 511 Views
  • 1 replies
  • 0 likes

Best solution What are my options after hitting 12GB fair use

Hi. I’m currently abroad in Croatia and have hit the 12GB of fair use. Will buying an add on help or will I have to pay a surcharge for the rest of the holiday or until the next billing cycle. I have pay monthly unlimited data.

Dats

Why is my data I just payed for and got less than 10% of my slice I was promised in heathrow at the cost stated there in worthing now not working at all but still draining my phone battery and data usage

Data

Hi how do I found out how much data I use monthly?

ko6627 by Fledgling
  • 346 Views
  • 1 replies
  • 1 likes

Pitiful

Three is just pitiful now it’s embarrassing 

Negsy by Regular
  • 386 Views
  • 2 replies
  • 0 likes

Porting issue

Have recently transferred to Three from EE,  provided a PAC code and received a text confirming my number had transferred but it doesn’t work, please help Mod note, post title edited for clarity

AndyH26 by Fledgling
  • 503 Views
  • 2 replies
  • 0 likes

Data Roaming problem

So basically, I am in france I have tried using my data and a notification pops up saying that my data may have run out on 'free'. My family have the sam contract and they don't have the problem. Can someone offer some alive please. We are on an unli...

Stager by Fledgling
  • 403 Views
  • 1 replies
  • 0 likes

Transferring my number to three

I filled in the forms and gave pac code, transferring my giffgaff number to three, I got a text to confirm it will happen today but it's gotten to 6pm and still nothing and it said it would be done within 24 hours...why is it taking so long???

Harrya89 by Fledgling
  • 492 Views
  • 2 replies
  • 0 likes

Roaming

How do I set up roaming

Stazz31 by Fledgling
  • 384 Views
  • 1 replies
  • 0 likes
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