Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Terrible connectivity

I have been having CONSTANT issues with my iphone 14 ever since switching to Three last year. I live in London and will often go days without any kind of connection even though my phone says it has 2 or 3 bars of 4G or even sometimes 5G. I cant use s...

How do i set up my samsung galaxy s24 ultra

How do I set up my samsung galaxy s24 ultra

Best solution Canada and using esim

Hello, visiting Canada will be installing an esim for data. Data roaming off, Wi-Fi calling on. Will be calling uk ( home ) numbers either using WhatsApp or over Wi-Fi. will be calling local ( Canadian numbers ) using Wi-Fi calling. Will I be charged...

Not receiving landline calls.

Hi there,I am not receiving calls to my mobile from landlines. My Virgin landline will not connect with my mobile and more recently my doctor's surgery, my garage and a travel agent could not get through to me. I contacted customer service who made m...

4g issues but apparently 4g is excellent in area

I am on holiday in Filey and myself my husband and my son all have three mobiles and all of us cannot access Internet but website says 4g is excellent for this area yet we can’t load anything. I have only just managed to get this posted today with a ...

Data borrow me 10£ when top up take back

07********* Data borrow me 10£ when top up take back

How do know if email has worked when you do not reply them

I have tried to leave three for mouths how I send a email but I get no reply or response. I feel it be easier to get out of a deal with the devil himself, it seems to me that they make it difficult and hard on purpose just to get more money out of yo...

@.com

Hello i have questions i have sim three now i am bulgarian but my mobile data not work i started roaming i se from my app i have network but not work my network I Wana to now why my network not work because I pay for sim and call not work

3G to 4G

HelloI currently have a Three mobile. I see Three are switching off 3G coverage shortly. There is no 4G coverage in my area (North Wales) and even 3G is patchy. How do I find out when the switchover will happen and what plans Three have for improving...

Best solution Dead line when number unanswered

I recently had Three turn off my voicemail. Now, when my Three number is unanswered after perhaps 10 rings the ringing tones stop and an endless period of silence on the line begins. The caller does not know what is happening. The other problem fo...