Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Am going to Spain to day and I will need to get my network to work as I work from my phone
Says I can't top up why
I added a second data add on and my data simply isn’t working while I’m abroad. Please help I have 4.5 gb left but it’s not working
I have been a loyal customer of Three Network for over 20 years and have always been satisfied with their mobile data and signal. However, in the past year, I have been experiencing difficulties using my phone unless I am connected to Wi-Fi. I have n...
Hi hope you are doing great.I’m Hafiza Aiman rasool and lost my mobile Friday 18 April then i claim my mobile insurance. But my insurance company ask for prof of usage from my network. I call many times to customer support services and they said you ...
I've been with Three for years, but suddenyl when i dial 123 for voicemail it says my mailbox is not set up, and then when i go through the steps and choose a PIN number it wont accept any of them, despite them being between 4 and 10 digits etc. Plea...
Switched from o2 to three now I can’t make it receive calls unless I use data. Been well over one month now. No closer to answer just keep getting fobbed off. I’ve done all the resets, new sim, tried sim in another phone and still no luck. Finding th...
Hi I’ve just order a new contract sim but didn’t realise it was going to give me a new number is there anyway of keeping my number
There has been another outage in my home postcode today. As I rely on data and calls for my job I am substantially out-of-pocket. Again. When I was with EE in the past, they always texted in advance of any planned maintenance (and today's outage is p...
Hello, is anyone else having issues with upgrading online I’ve tried the app and on safari. Ive gone through the whole process I’ve added all my details passed the credit check chosen collection but on the last stage when I go to review the informati...
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| 12-11-2025 12:33 PM | ||
| 22-10-2025 04:53 PM | ||
| 14-10-2025 08:33 AM |
