Network – Get support for network related queries

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Port forwarding has stopped working

Since January 2022, I have been running several "sandbox" websites on raspberry Pi webservers.These have been accessible over the Internet using a reverse proxy server to a) manage SSL - using Lets Encrypt b) share traffic to multiple websites and c)...

Roaming with third party router

Hi everyone I have bought a 10gb preloaded data pack from the shop. I wanted to use this in a third party router when i’m in the US. Would it work just like it would on my phone so using roaming on the router instead? and are there any Apn settings I...

No Data calls of texts still

Took 15 quid on auto renew on Friday from my bank, had no calls, texts or data to use since. Not showing as a credit for auto renew either. Can't get through to anyone. The service update qas until the 1st Oct. That was yesterday

No internet access due to mast repair

No internet access since Sept 19th in Biggleswade Area SG18 and the only updates given each time are "We’re sorry for any disruption you experience. Our engineers are working on masts nearby, which means the rest of our network is handling more traff...

Best solution Data Passport

Hi all,I’m travelling to Dubai in December for 5 days and i’m looking at purchasing 5 data passports to cover me for data roaming while i’m there, but i just have a couple of questions. Has anyone used data passports while in Dubai before?If i buy th...

No data since the recent system update

I'm on Pay-as-you-go plan.From yesterday (1st Oct 2023), I lost the connection to data service. On my phone the 5G mark would appear with an '!', and the phone alert would tell me to re-log in to the service provider... which I tried.The Three websit...

Data roaming fuerteventura

Hi can you help, bought 7 day data roaming for fuerventura and it is not working, tried rebooting phone, removed sim and reinserted, and checked settings on phone, still no good, I have an iPhone 13 Pro max

Unable to receive calls from other networks

I am currently unable to receive calls from any other network but three, I can still make calls and receive text messages from all networks. Has anyone ever experienced this and how was it resolved? thanks

Roaming network in Spain

Hi all, for PAYG, could you please advise which roaming networks can I use in Spain?Thanks

Beware eSim nightmare !

Be aware,I was on a support call with Three about my Apple Watch issue & the support person said an eSim will fix it - and before we had finished the conversation - I received an email with eSim ( which was not requested & did not / would not fix my ...