Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Good day! My father is a seaman and his ship is currently docked at greece. I initially loaded a 75gb data pack with 12gb roaming to this account however the roaming allowance didnt last long so I decided to load a data add on of 10gb which says can ...
I'm really hoping I can get to the bottom of this issue as I've been tearing my hair out over the past couple of weeks with no resolution. Affected Device(s): Apple IPhone 14 Pro running on 18.2 iOS (as of 12th December 2024)Wi-Fi setup: Router issue...
Data has never been that great, but streaming TV via hotspot has been OK.Last 3 days has slowed to 2Mbps and help saying no issue with signal. All the usual troubleshooting done with phones. Now just frustrated that Three won't admit a bandwidth/sign...
It’s been a few days now I’m sick of the trouble I’m having using my sims and mobile Wi-Fi because this issue when are the issues in my area getting fixed it’s a joke now g2
For last couple weeks barely we got signal on our phones. In past wasn’t an issue but now it’s getting ridiculous. I’m based in PR4 area. I’m wondering if it’s forever as 3G has been phased out or something will be done to improve 4G coverage on this...
Does anyone know how to get more detailed information about network status ? I strongly suspect an issue with my local 5G mast (which is line of sight approx 500 metres away). When I initially set up my router (around three months ago) in the upstair...
Folks, looking a bit of advice here if possible please.Background, over the holidays I broke my phone, well I cracked a lot of the screen and it only partially worked, but certainly needed replaced. The phone used one physical SIM (from another provi...
For the last few days the network has been glacially slow. We have 3 Three 5G routers on different SIMs and a 5G phone SIM. All have the same issue - speed is ridiculously slow. The system status shows an issue in our area but beyond that no real est...
my data hasn’t been working for the past week. And the few weeks before my data has been very slow. I am in North London and when I enter my postcode they say that the data coverage is excellent but my data isn’t working? I have tried everything, re...
Is there a way of changing how you're notified if someone leaves a voicemail message? The text message notification is a bit intrusive. I prefer the "tape spool symbol" that I used to get when I was with another provider.
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| 22-10-2025 04:53 PM |
