Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
hi I have 2 5g masts from 3 in my area that have not been turned on yetthe address of the first mast is around NG104AAthe address of the second mast is around NG101DHis there any reason as to why they haven't been turned on yet? it would greatly impr...
I have bought the 100GB data pack (renewable), yet it wont allow me to use the data from it. It says it is active. I can only use data when i have cash credit and it charges me from it. Why cant i use my allowance? FYI i am currently abroad but in a ...
Hi,How can I use roaming aboard?
Hi, my brother can't receive phone calls from 0800 numbers as he's abroad. Before he left abroad for holidays he chat with someone from Three and he's been told that he need to pay for add on or something like this( he s on a contract not paying sim)...
Hi I live in Post Code Area NE2* *** and all morning there has been either no signal or a very very weak one with only 1 bar showing on the signal strength. Normally there is a very strong signal with all signal strength bars showing. Is there any w...
Hey everyone, so recently, Three have built a mast a mile away from me in 25th of July 2024, and I was wondering when the mast will be active, main reason being is that I have some no service spots in my house, in particular the living room, and this...
Currently sat right next to my 1 year old FIRE TV with full 4g signal showing on my phone yet speed wise I'm only getting 0.7mbps and my tv wont connect to my hotspot, I honestly dont understand how 3 have gone so far downhill in the last year. I gue...
Anyone else have a black hole when going into Bournemouth town centre? My network never works and hasn’t for a long time
Hello guys ! I bought for my girlfriend the 6gb data pack add on from week ago i guess, she still used it very smoothly until today she couldnt use the cellular data any more even she still have 3.6gb allowance left please help me ! We are in Italy, ...
Had my 3 5g hub for a while came back after a weeks holiday today and red power and wifi light. I have done the usual IT turn off and then back on but not resolved.
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