Network – Get support for network related queries

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

80% and 100% roaming text incorrect?? Love chat less than useless!

I arrived in Spain yesterday, an hour later I received a message saying I had used 80% of my 12g allowance! Almost 10gb in an hour is very very impressive network speed! (/s)then today after being here a day my partner received the 80% message, 20 mi...

Best solution Cellular Data doesn't work on certain apps / gaming apps

I'm having an issue where my mobile data doesn't work on certain apps / gaming apps.My phone isn't used for many other reasons than gaming apps - I either have an incredibly unstable connection (although the connection is 3 bars or 4 bars 5G and 4G) ...

No data connection since returning from EU

Hi - Just returned from Greece to UK and can't get a working data connection on my iPhone.Tried rebootig phone , resetting 3 network settings , switching off data / airplane model but nothing works.Strangely iMessage functions but nothing else !Any i...

SIM

Good morning , I made a SIM plan on the 31st of May , since then I have had no more peace , every 15 days you are discounting the invoice with absurd amounts that I did not contract , I want my refund and that they fix this or urgently cancel

Damaged street equipment

Hello. I've noticed a mast on a street where the associated cabinet is open. I think it's 3 equipment. Where would I report this please?

Porting Issues

I am having issues with porting over my number from EE. I picked up the phone on Thursday and was told it would be completed on the day. I waited till Friday, however, it was still not complete. I spoke to Three in-line who advised it would be done b...

Apple watch Cellular issues

I purchased a cellular plan for my smartwatch yesterday, however it was stuck activating for 7 hours. I then contacted support who told me to unpair, then after that it was reset, and now i cant even get the login to appear when trying to add a cellu...

My data is getting exhausted so fast even with unlimited pack

Hi there ,I came from India and got a three sim with firstly 20 pounds data pack but it got exhausted then I got again 20 pounds still faced same problem and than I got the unlimited pack and it show that my cash credit is 29 pounds now and I have ju...

The new system upgrade .

To all three customers out there anyone having trouble re registering again im having trouble with my e.mail tried so many times getting ridiculous and seemingly no help .

Internet issues.

hello community, after countless unsolved complaints, I still have problems with internet speed.specifically, I don't have these problems with another operator.I tried the following:-airplane mode-restart the Phone-restart mobile data settings.