Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Why is the network so slow and bad? I’m using there broadband and even with only I connected device in my house the network is slower than a tortoise. Why?
At first I didn’t have any allowance, added £20, I got a notification from 3 confirming, I tried the comp again the next day, I thought it had worked as 3 charged me for the SMS, can you help.
So as a lone night worker I use the internet quite a lot. Netflix gets a pasting. My works wifi was so poor I decided to invest in mobile broadband and after a bit of research and using the coverage checker, 3 was the best candidate. I had my router ...
Hi I’ve just got off the phone to a 3 representative who states it’s never been 120 minutes and that it’s always 60 minutes. This is not true. It’s been like this for a few weeks now. If I ring things like CAB they take longer than an hour to call. S...
Hi, my old iPhone 11 contract is ending on the 17th May, so I called three to find out what I could get as a replacement. Well the figures weren’t very good so I ending up buying a brand new iPhone 14 from the three clearance. All on the three networ...
When I receive mobile calls they don't have a caller ID only landline numbers do. Why? And how can I get this issue fixed?
I got a phone call from one of you call center of me phone samsung galaxy z5 fold 2 of them I said yes but got the sim card but no phone
Hi,Great performance ( network speed - see speed test) on Three today - wow - Seems when it’s good - is good ……( this is close to Gatwick & new 5G mast ) More like this please…..
Hi I’m in Rhodes and my sim is showing ‘no service’ at all only can connect to WiFi I have a roaming data on my plan and it’s on.. I have tried to select a Manuel network but still not working. Any ideas thanks
Hi all,Has anyone else noticed how bad the network in the centre of Oxford is since few months ? There are places in Westgate where I used to sit and have good reception, not anymore. Constantly disconnects me at different places in town centre hope...
