Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi, the 4G and 5G network downlink speed has been very slow since last Friday in my area PE19 *** in St Neots. The speedtest result is Download 0.92 Mbps. Traceroute to tracert three.co.uk is basically unsuccessful: Tracing route to three.co.uk [92.4...
Hi , Thanks for those who'll reply to my query. The customer service and technical team haven't solved this issue in 2 months. I'm currently abroad, Italy- and I don't receive SMS texts messages.My suspect is that I don't have a Go Roam tariff while ...
Can I call back home in the UK from the USA as if I am in the UK?
Hi Guys, Callers complain that they cannot get through to me as it comes across as busy. They are not even directed to voicemail. I only found out recently. I have popped into the three store many times and it seems that there is an issue as the sign...
Have this morning received the following notification "mobile data temporarily turned off by operator for SIM 1". I have a Samsung A55 and have tried restarting phone and resetting mobile network to no avail. I have plenty of my data allowance left....
I thinks it's disgraceful that after being a loyal Three customer for over 15 years that I have to pay extra to use my data allowance in Greece. My wife who is with Tesco Mobile is able to use all her data allowance with no such charge. When my curre...
Hi. I’m currently abroad in Croatia and have hit the 12GB of fair use. Will buying an add on help or will I have to pay a surcharge for the rest of the holiday or until the next billing cycle. I have pay monthly unlimited data.
Why is my data I just payed for and got less than 10% of my slice I was promised in heathrow at the cost stated there in worthing now not working at all but still draining my phone battery and data usage
Hi how do I found out how much data I use monthly?
Three is just pitiful now it’s embarrassing
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