Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Had a couple of instances in the last 2 weeks where I get a text notification notification that there's a voicemail, and when I call back the caller tells me it "rang a few times and then went to voicemail".The phone has been on, right next to me, no...
Was on three chat talking about an issue with three pay. The person from technical team decided without asking me my permission (I was on a very important phone call while chatting on three live chat) to reset my sim. I lost the call and now my data ...
In February i was scammed by customer service team that i believed to be Three. They knew my contract was finishing and offered me a wide range of affordable contracts. They did all the identity checks correctly and were not asking any suspicious que...
What average speeds are you receiving on 5G mobile data and broadband? My fastest download speed was around 1300mbps whilst connected to a monopole mast on my phone
Currently, I live in an area where my nearest mast is behind a tree, so signal doesn’t reach me as well as it should. Is there any way I could request Three to build a new mast in a more open area near me, because there are many other possible areas ...
I am changing my phone and I am abroad . I want to transfer my esim to my new device while being abroad as I have no plans to return UK soon.I have read on this community that it's possible but when I contacted the 3 customer chat they simply refused...
Need help i request a repacement sim and suddenly my network stop working what should i do?
Hi .Why I don't have network and internet
Hiya I recently ported from Spusu and now I cannot receive calls it's saying number not recognised and I cannot even call myself it just times out cannot get certain texts or send certain texts even to myself please help thank you
Got an additional plan yesterday so I now have two esims. I received the esim today, and after taking 20 minutes of saying activating it said can’t activate. I have since tried several replacement esims with the same problem. Live chat was useless, I...
