Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
It came to my attention on 18th August 2023 that there was an issue with being unable to access some of my voicemail messages.Through further diagnosis I was able to determine that this only happens when someone calls me from EE. If someone from EE c...
I had to open purchase a new sim on my new contract and have been told I can't switch my number to it as they're both on 3 contracts. I've been advised to switch the old one to a PAYG and then switch it across to the new phone.Is this really the only...
How can I activate my data
HiSo i recently had a charge for out of allowance call from my mobile. However, i didn't recognise the number so queried the charge. The call was made to Morroco but i don't know anyone in Morocco. I was just told it must have been a friend or family...
My current 24-month contract is ending and I want to switch to Three's PAYG as bizarrely, it offers the best deal if you frequently travel abroad. I got a free SIM and was all ready to switch my number, but was told via webchat that they don't suppor...
Is anyone else around Pembrokeshire having issues with their coverage? I barely have any signal, it's always on H+ never finds 4g or even 3g, internet keeps dropping every 5 minutes, can't make calls because it keeps cutting me off! I don't want to b...
Hi, bear with me on this as might be a bit long winded.Took out a new contract in May 23 but did not bring my old number across at that time as still had 3 months left to go on my EE contract.Requested a PAC code from EE last month and last week I di...
Hi, I live in the north east and been honest the coverage with three around here is spot on. Never had an issue. I’ve just got a new job that requires me to take trips to London frequently, I was there all last week. The coverage on three was terribl...
Ever since I changed over to the Three network, I've not been able to receive One Time Passcodes (OTPs) from my bank (Santander). I've contacted the bank who have verified my phone number, and that the messages are being sent, I've contacted Three wh...
