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Conversations

Can’t register number on Three App

I cannot register my PAYG number, and email credentials on the app. I tried multiple times without success. Would a mod kindly help me and PM me?@JonathanB  thanks in advance

TomC by Fledgling
  • 1858 Views
  • 1 replies
  • 0 likes

Can’t re-register

Can’t re register won’t let me can’t speak to anyone on the phone live chat is no use I go away tomrorow app is non existent as can’t re register which means can’t put data roaming in can anyone help 

Lisacart by Fledgling
  • 1096 Views
  • 1 replies
  • 0 likes

Log in

I can’t log into anything on the all or web browser I just get a red triangle saying something went wrong “ we can’t load part or all of the information right now, please try again later or contact help desk,” I’ve done this and the help was not even...

Awxrd02 by Fledgling
  • 1070 Views
  • 1 replies
  • 1 likes

Best solution Data only

Just bought new data only sim for mifi. How can I check how much gb is left on card as I can’t receive text on a SIM data only card to set up on My3app 

Boatybob by Fledgling
  • 1724 Views
  • 2 replies
  • 0 likes

fonehouse three pay monthly sim registration problem

Hi,Just purchased a pay monthly sim from fonehouse but I cannot register. I've clicked the register button, entered an email address and password but I get an error "Please check the details you entered are correct. If you still encounter an issue, p...

derm2023 by Fledgling
  • 1681 Views
  • 2 replies
  • 0 likes

System failures of login, registering, porting and DD's.

There have been many posts over the last few days complaining of problems with login, registering, porting and DD's.It's about time one, or more, of the moderators addressed these issues and it is quite clear, that 3 is suffering a bundle of issues.M...

sc1999 by Local celebrity
  • 3948 Views
  • 7 replies
  • 8 likes

Official 'Tier 2' support line on the My3 login issues

I got put through to 'Tier 2' technical support on chat.  Apparently they are aware of the My3 login issue and are working on a fix.In the absence of an official Three voice giving useful answers in this forum, here is what I was told on chat:We have...

taras by Regular
  • 2855 Views
  • 5 replies
  • 4 likes

Cannot login to my three app

Hi @ThreeUKSupport . Almost 2 weeks now with Three and still cant login to my account. All your call centre staff could tell me was "try again in a few days time". Many more than a few days has now passed and still no joy. Can you help? I just get th...

DCCop by Regular
  • 8570 Views
  • 15 replies
  • 2 likes