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Cannot view my Kids accounts

Please can someone help. I have seen some threads on here previously about parents who signed up as their children's account holder under their email address and now cannot access their account details through the 3 App. Every time I put one of my ki...

SF9 by • Fledgling
  • 505 Views
  • 2 replies
  • 0 likes

Cannot access any adult content

Hello, as of yesterday I am not able to access any content. Sometimes I'm getting pages saying unable to access the webpage, or the three adult content webpage. However my account has the filter as turned off. Can anyone tell me what has happened her...

Unwanted goods from three

Hello, I'm presently going around my 3 accounts adjusting the initial mistakes made in the re reg or conversion of accounts and I have found one of my email addresses connected to my primary account showing my age to be 13 years old.How did this happ...

KK2 by • Fledgling
  • 452 Views
  • 1 replies
  • 0 likes

Contacted by three

Hi , I received a message from three saying the adult content had been turned off on my account and I had not changed this , I then received one saying my spend cap had been changed to unlimited and I had not changed this either Is this anything to b...

Ldavis04 by • Fledgling
  • 1239 Views
  • 3 replies
  • 0 likes

Problem with registering my credit card

So I have a problem with registering my card details when I try to edit parental setting.Im being asked to enter my card details that are 10.0% correct and the card is vaild until 2028.I have make sure to enter the details correctly but I keep gettin...