Our new roaming giveaway is live find out more here!
Give us your feedback about how easy you've found getting ready to roam on the above linked article, and you'll be in with the chance to win one of 10, 7 day Go Roam passes to use in Europe and Around the World destinations. Prize draw open till 01 May 2024

Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

NEW PAYG.png
StephR by Employee
  • 3551 Views
  • 0 replies
  • 9 likes

Can't re-register or access Three broadband device.

I have wasted several hours and have seen several posts in the Three Community regarding this exact issue dating back months and so will try to keep this polite. I am unable to re-register the SIM in my home Broadband device as the e-mail address tha...

CamGreig by Fledgling
  • 364 Views
  • 1 replies
  • 0 likes

Sylwia

Hello, I cannot change my personal data. I don't speak English so if you have any questions please contact my daughter on 07*** ******

Sylwia by Fledgling
  • 246 Views
  • 1 replies
  • 0 likes

Please Help

whenever I try to access my personal hotspot with my iPad or my laptop, a web tab that says "your adult content filter is off" pops up, and does not allow my other devices to access my personal hotspot. I turned my adult content filter is off, but th...

fknjc by Fledgling
  • 1238 Views
  • 6 replies
  • 0 likes

Can't turn off 5g broadband adult filter

I can't turn off my adult filter because the local 3 store won't accept my ID and I don't own or want a credit card.Why isn't there just a button for it? Like, y'know, every other broadband provider?I completed the credit-check to GET the broadband, ...

SkyGreen by Fledgling
  • 1879 Views
  • 3 replies
  • 0 likes

Adult Filter - 3 mobile

Morning all I have requested the adult filter be taken off my account and I cannot access sites yet from my phone. When I search for them connected to wifi, they appear in the search but then it says 'this site cannot be reached'. When I search conne...

chlo123 by Fledgling
  • 13343 Views
  • 2 replies
  • 1 likes