Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2871 Views
  • 2 replies
  • 3 likes

How long does it take to upgrade a mast?

Just over a month ago the mast which is closest to my home went offline. According to Three's service status page upgrades were being performed. Following the first week the status page had reverted back to being no issues, however last week there wa...

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App doesn't allow me to register

I was in danger while I was abroad and I couldn't use my network. not even the 333 number was working. I tried about 10 times to chat with someone and no one replied. Set up the app was never so stressful and complicated since is not taking my email ...

NellyR by Fledgling
  • 980 Views
  • 1 replies
  • 0 likes

5G rollout in next 3 months

Vodafone has a tool on their website where you can check if 5G will be rolled out in your location in the next 3 months. Why doesn't Three have something similar? Is there any way to check if 5G will be rolled out near me soon?

THX by Fledgling
  • 2452 Views
  • 4 replies
  • 1 likes

Best solution 5g

Anyone know when 5g is available in kippax?

Menisis by Fledgling
  • 974 Views
  • 1 replies
  • 0 likes

Wifi

the best thing I have from three is my WiFi no landline needed you can take it with you when you go away just can't wait till we get 5g coverage where I am

Network Coverage

Will u ever be upgrading the network coverage in PO8 ***  I'm fed up of always having weak and fluctuating network coverage in PO8 ***  U say u are investing so much money into network upgrades but when will we ever see the benefits? Kind regards  De...

Thoughts on customer service phone calls

What's your experience of three call centres? I find it one of the most frustrating things in life. I blame the system to a degree as the people are following a script and not allowed to think for themselves.  Sometimes very rude. Constantly saying h...

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