Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
My timeline so far:6th Jan - received physical 3 SIM and inserted it into my Google Pixel 7. This has a new three number.9th Jan - 0800 - Received an SMS from three saying my switching process had begun. 9th Jan - 1000 - Old SIM (LycaMobile) stopped ...
I’ve been unable to receive texts and calls for the better part of 3 months, but I can make outgoing ones. Have raised this issue with 3 about 7 times now, I’ve called support, used live chat, posted on the forum, and contacted support via email. I e...
Hi, I am not sure whether to use this forum as a complaint forum as you wont take any of my complaints seriously, you will just do whatever the hell you want, and take whatever organisation that i'm associated with (in a weird way) and get some kind ...
If I use a Data passport in the USA (£5 per day), will I also incur a £5 Go Roam charge, meaning that I'll be charged £10 a day?
Pls can someone help me out.I recently ported from lyca to three and can’t receive calls or text for over 25 days now and every time I call three they keep telling me it’s been looked into and it’s been over 25 days. This is very frustrating as it’s ...
I have had appalling service with Three mobile for over a year.Automated text messages, such as those containing one-time passcodes (OTPs), for example, from a bank or any kind of online account featuring two-factor authentication, including those fr...
Hi Teammy phone is not receiving sms from gmail and tfl. Since i have moved from EE to three. Please can someone help? Thanks
I am unable to send any texts (words only) to Android phones in US, since joining 3 Phone plan. iPhone 14 Pro has 2 eSIMS - I am able to text other iPhones (US and UK) using either my US or UK phone, but not able to text Android phones with either nu...
Hello,My father in law has recently switched from Sky Mobile to Three and owns a Samsung Galaxy S23 Ultra. He has tried to verify a Santander card and tried to receive a text message for Chase Bank UK to set up his app. The verification codes he requ...
Since 7.30 last night the transmitter has but sending out a signal with 1.3 go Dow load speeds and I bar for calls. I know it’s the transmitter as I have 5 devices all saying same thing. Also my Mac traced the issue back to it using diagnostic tools....
