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Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2396 Views
  • 0 replies
  • 2 likes

Cannot receive SMS after porting number to Three

Cannot create an account with Three and cannot receive SMS or calls, tried speaking to the so-called support on chat and after 2 hours gave up.Whenever I call my number from another phone I just get my old voicemail from my old provider.Received a te...

disk0360 by Fledgling
  • 740 Views
  • 2 replies
  • 0 likes

5G WiFi hub

I have a 5g WiFi hub. I only have 4g in my area but it still works better than traditional landline/broadband services. Until recently. I've started having issues with devices connecting to the hub and speeds have certainly dropped off. I'm finding i...

voicemail how to delete old message

Can somebody explain how you delete old voicemail message in voicemail and listen to more than one message when you have more than one message I chatted to a 3 mobile agent who didn’t resolve this and its driving me Nuts !

Recording personal greeting

I cannot record a personal greeting for my answerphone.  I do the recording , press hash and the call disconnects. I need message for work . 

Mellymoo by Fledgling
  • 354 Views
  • 0 replies
  • 0 likes

Unable to complete voicemail setup

I just migrated from o2 to three, and finished porting my number. I found visual voicemail doesn't work on my iPhone, and it said I needed to call. I call, and it says I need to set it up, fine. I set my pin, record my name, and when I try to record ...

keif by Fledgling
  • 1214 Views
  • 1 replies
  • 0 likes

New Voicemail System Update

I have a couple of Three numbers and one of them has now got the new voicemail service, which appears much better than the previous one. The other number still has the alternating male/female voice voicemail. How do you get the new voicemail system? ...

Thr3 by Regular
  • 859 Views
  • 2 replies
  • 0 likes

Best solution Voicemail

Have had an announced migration to a new Three voicemail service overnight and I have to say it’s infinitely better than its previous incarnation. In particular it supports HD voice so the call is super clear and waves goodbye to the two person annou...

Anonymous by Not applicable
  • 2265 Views
  • 6 replies
  • 2 likes

Phone not working abroad in UAE

My mobile is not working abroad, I have no ability to call, text or use data at all, despite me purchasing a data add on. I landed in the UAE on 27th. I need my phone for work and to contact home whilst abroad and I can’t do anything on it unless I a...

1burns1 by Fledgling
  • 3014 Views
  • 2 replies
  • 0 likes

Answerphone call failing?

I’ve been trying to leave an answerphone message on a friend’s Three voicemail. The answerphone starts and runs for about a minute and then hangs up and says call failed.  I don’t know whether it’s left a message and can’t contact them to find out.  ...

HLS by Fledgling
  • 348 Views
  • 0 replies
  • 0 likes

voice mail

When i try and change my voice mail recording it cuts the call when i press # to save it. it used to work fine but seems to have changed recently.

tonyws by Fledgling
  • 830 Views
  • 3 replies
  • 0 likes
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