Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 14526 Views
  • 22 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 5090 Views
  • 2 replies
  • 3 likes

Voicemail deactivated but still call duration is there on others phone

I requested customer service to deactivate voicemail and they deactivated the same.Upon testing I found that when my number is off and I’m calling from other phone then it says nothing but call duration is started.I wonder if this result to have high...

rky by Involved
  • 1331 Views
  • 4 replies
  • 1 likes

Best solution Live voicemail

HiDoes anyone know if live voicemail can work with three? 

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rky by Involved
  • 5682 Views
  • 8 replies
  • 0 likes

Repeated network issues

For the last 4 months or more we have been suffering with repeated outages. My husband and I both have three mobile contracts and our Broadband is also with Three. whenever there’s an issue we just get told to restart our phones, reset network settin...

Tike for rings to voicemail

Hi just wanted to change my phone ring time before diverting to voicemail from 30s to 15, saw some 'codes' that can be dialled in to set this up but had no luck with those and saw on some other posts it has to be done my 3. Just called customer servi...

Not working

Hello I can’t call and my internet not working so I have 3G monthly plan

Calls to disabled voicemail don't disconnect

Hi,I have bought a three PAYG sim for use while on a cruise. I won't be answering any phone calls while on ship to prevent callers from building up large fees. I also didn't want them to be able to leave a voicemail in case that also incurs a cost fo...

Delete voicemail without listening to the end

Someone has left me a very long pocket-dial voicemail. Is there any way I can delete it without waiting to the end, so I can get on with my other messages?If not we have all just learned an amazing way to prank/annoy anyone who uses 3 mobile and may ...

Stirrer by Fledgling
  • 2910 Views
  • 1 replies
  • 0 likes

Delete all voicemails in bulk

Hi, An automated system has filled up my voicemail. How do I delete all voicemails without having to do it one by one please?Thanks.  

Princess by Fledgling
  • 1090 Views
  • 1 replies
  • 0 likes

Voicemail greeting

I have recently got a new phone and contract with Three. I have brought my old number with me. When trying to access my voicemail it won’t let me listen to any messages until I record a personal greeting but I don’t want to?How can I access my voicem...

SJade by Fledgling
  • 1936 Views
  • 1 replies
  • 0 likes
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