Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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5G connection on nr5103e keeps dropping

As the title describes, it's annoying. All the phones, on the same 3 network, are fine. Is there an update beyond b12 for this router? Or can I get a new one? what's the deal.

Getting out of contract early

Is it possible to get out of the home broadband contract early without penalty?  As mentioned in another post my speed has dropped from 300Mbps to 1Mbps and this no longer makes it fit for the purpose of WFH.  Do Three have a guaranteed minimum speed...

GIWEBB by Regular
  • 2368 Views
  • 5 replies
  • 1 likes

Can you put a different 5G sim in the Three router

Three are doing maintenance in my area and the internet speed has dropped from over 300Mbps to just over 1Mpbps, I need this for working from home, can I put an EE or O2 SIM in the router or is it locked to Three SIMS?

GIWEBB by Regular
  • 6910 Views
  • 3 replies
  • 0 likes

Three 5G & SKY Q, GLASS or STREAM

Hi people, I was wonder if there are any SKY users on Three 5G who have no problems with on demand content? I'm referring to the problems of Remote Server Connection, Failed Downloads, downloads starting and freezing at 1%.For some months I have been...

NP69 by Fledgling
  • 3012 Views
  • 4 replies
  • 0 likes

Charged for internet when I left within first days

I signed up for 5g broadband  @ £10 a month for the first 6 months in January. After not getting the performance I returned the router within the first 2 days I cancelled the contract and sent back the router. A few days ago I received a text message...

SBrears by Fledgling
  • 1422 Views
  • 2 replies
  • 0 likes

5G Broadband Dropout ZTE MC801A

Since I signed up for my 5G Home Broadband if have been getting regular download speed dropouts - at least 4 times a day. This causes streaming to stop working and all my smart devices, including my Hive heating, to pitch a fit. It doesn’t matter wha...

5g home broadband

Hi guys.I have downloaded the Three 5g broadband app on my phone, but cannot access the router via the app. Will not connect automatically and if i do manual it requires an https 5 digit port number. I have no idea what this is.Any help appreciated.D...

Daz67 by Fledgling
  • 4126 Views
  • 4 replies
  • 0 likes

New 5G Home Broadband - Upload speed query

Hi everyone.New customer on the 5G Home Broadband service here, just wanting to ask a few questions.I was amazed when the website told me I could get 5G in my area, so had to give it a try. Currently coming to the end of my Plusnet landline broadband...

craigs85 by Regular
  • 12237 Views
  • 23 replies
  • 1 likes