Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Best solution Spotify Login blocked by router

Hi,I'm on Three mobile broadband using the Huawei 4G B535-232 router. Recently, I've noticed that I can't log in to Spotify on the mobile app. I know it's a router issue as the issue is not present if I use a different WiFi network. I read that the r...

Haven't received returns bag for 5G router

My contract is coming to an end in mid-november, so I called and cancelled it in mi-october. The cancellation was accepted, but 14 days later I have not received a returns bag, just an email asking me to return my router. Is there not a simple way to...

New 5g broadband, no 5g connection

New Three customer here. Got the 5g broadband delivered a few days ago. Had some trouble activating the SIM but that's sorted now.Long story short, the router is able to connect to 4g (and occasionally 4g+) but not a single bit of 5g. Three's coverag...

Lenthra by Fledgling
  • 8159 Views
  • 7 replies
  • 0 likes

Not receiving returns bag for mobile broadband

Hi, I have requested a royal mail returns bag for my MiFi hub within the required 14 days and have been told on several occasions this has been sent however I have still not received this after several calls chasing this up! Despite my contract being...

Jon1 by Fledgling
  • 1563 Views
  • 2 replies
  • 0 likes

Broadband sim only Tenda mesh IP NEEDED

Just taken out a BB sim contract and trying to set up my Tenda Mesh system. spoke to three customer services who said the SIM card uses a dynamic IP but my mesh system won’t have it. I have the option of a static IP but I need the relevant details. H...

Pidsy by Fledgling
  • 2762 Views
  • 1 replies
  • 0 likes

Best solution Why do they make it so hard to cancel!

We’ve experienced poor 5G speeds since taking out the contract 12 months ago. I have 12 months remaining, recently our upload speed has dropped to 2-4Mbps and when trying to upload really drops the download speed to the point where it’s unusable. It’...

Lampymic by Fledgling
  • 5468 Views
  • 7 replies
  • 0 likes

Issues with latest firmware on Zyxel

Hey all, I’m having issues with the latest update in September, my PS5 won’t connect, my Switch won’t connect, my Xbox Seriee X won’t connect using backwards compatibility since this update. I resolved this with changing the route to one use IPV4 how...

External Antenna for new 5G hub

     Anyone have a recommendation for a good external or even internal antenna? I’ve tried the Poynting 4x4 5G from Amazon and it made my signal worse, previously I always got Good/Excellent, with the antenna fitted, no matter where I positioned it, ...

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Toxic by Fledgling
  • 4679 Views
  • 3 replies
  • 0 likes

Thinking about getting broadband

I was just browsing mobile broadband products and it says they won't sell me the 5G home broadband device because it's not available in my area. Yet I have a phone that gets 5G if I stand in the window. But 4G or 4G+ or H+ indoors. Does the device no...

Home Broadband

I’ve requested a return bag 3 times in the past month and half and still no return bag and i’m worried now as the 30 day period is over and i don’t want to be charged for something i cannot use. The broadband is cancelled but they still haven’t sent ...

keedie by Fledgling
  • 1706 Views
  • 2 replies
  • 0 likes