Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.
@JonathanB @ My three bags did not come so I cannot return my broadband device. Since I did not have good reception in my zone, altough there is 1 year left in my contract the help line told me that the fees would be waived.Can you please help me?Als...
New three home broadband running on NR5103E, not able to get any 5g signal while my poor pixel 6a has no issuesLooks like Three keep sending faulty routers.RSRP-NSA -150RSRQ-NSA 48SINR-NSA 40Hours on the phone with customer service did...
I recently (and now regrettably) took out Three's Home Broadband, and have the Zyxel router.Up until Friday 27 October I was getting respectable speeds, which have since been throttled to 4-5mbs, maximum 10 mbs. I spoke to the social media webchat te...
My 5g ZTE router needs constant resetting, when it works, it works well, I need to reboot it at least 2..3 times a day which is fine. But some days it go so bad that it needs rebooting like every 5 minutes which is crazy. I can't have online meetings...
Hi,I'm on Three mobile broadband using the Huawei 4G B535-232 router. Recently, I've noticed that I can't log in to Spotify on the mobile app. I know it's a router issue as the issue is not present if I use a different WiFi network. I read that the r...
My contract is coming to an end in mid-november, so I called and cancelled it in mi-october. The cancellation was accepted, but 14 days later I have not received a returns bag, just an email asking me to return my router. Is there not a simple way to...
New Three customer here. Got the 5g broadband delivered a few days ago. Had some trouble activating the SIM but that's sorted now.Long story short, the router is able to connect to 4g (and occasionally 4g+) but not a single bit of 5g. Three's coverag...
Hi, I have requested a royal mail returns bag for my MiFi hub within the required 14 days and have been told on several occasions this has been sent however I have still not received this after several calls chasing this up! Despite my contract being...
Just taken out a BB sim contract and trying to set up my Tenda Mesh system. spoke to three customer services who said the SIM card uses a dynamic IP but my mesh system won’t have it. I have the option of a static IP but I need the relevant details. H...
We’ve experienced poor 5G speeds since taking out the contract 12 months ago. I have 12 months remaining, recently our upload speed has dropped to 2-4Mbps and when trying to upload really drops the download speed to the point where it’s unusable. It’...
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