Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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5G Outdoor Hub + 1 Eero

I was due for an upgrade and my white indoor broadband hub was working and still is so decided to go for a 5G Outdoor Hub + 1 Eero, which arrived today, i plugged the hub in as suggested and walked around the house for the best signal but it did not ...

Can't activate number

Hi there, I can't activate / get any signal on my new simcards, activating it from Indonesia. Usually I can get signal pretty fast, its been days can't get any signal. 

5g Broadband

Hi, I received my 5g broadband about a month ago with speeds of 800 to 900mps (wired connection). Now I am only receiving 170mps (wired) but it keeps turning on and off.Wireless connection is also laggy/slow and keeps loosing connection. 

Extended broadband outage

I'm in the B73 postcode and my broadband has been poor for 2 weeks (by 'poor' I mean I can sometimes just about browse web pages - it's not good enough for TV streaming, video calls, PS5 gaming etc). I have one of 3's hubs with the SIM card (i.e. the...

Broadband issues

Hi my broadband dropped yesterday not picking up 5g its very slow connection and no connection sometimes happend around 4.50pm can't get on netflix or ps5 as connection is not good fk3 *** area

Slow Internet speed b73 Sutton Coldfield

Hello, I’m experiencing slow Internet connection in Sutton Coldfield, I was receiving 350Mb over the the last 6weeks as a new customer, but now only getting around 30Mb, network check says they are working on a fault, however it’s be over 5 days now....

VT80 by Fledgling
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  • 1 replies
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Missing PoE Adaptor

I can only find one previous post from a customer who also had a PoE adaptor missing from their package. I was also lacking the allen key for the hub plate.I have been told that my missing parts will be with me within 5 working days.Might I suggest t...

Broadband down in Bournemouth

Wifi completely unusable in Bournemouth? The local network page says they’re working on an issue but I’ve been without internet for two days and work remotely. Is there any ETA on fixing?

LucyC66 by Fledgling
  • 616 Views
  • 1 replies
  • 0 likes

Best solution Warning when sending your router back to 3

Warning to anyone sending a 5G router back to 3.They sent me a bag to post it.I sent back via their recorded delivery label and checked it was received back by them the next day.Three will still send you emails and letters saying they have not receiv...