Broadband – Get support for broadband related queries

Connected to hub but No Internet

2024-04-06 approx. 16:00 All devices - Sky Q box x 3, Ring Floodlight Camera and Ring Chime Pro Network saying connected but No Internet.Checked coverage - no outage.Strangely, I could connect by my mobile and laptop by wifi and definitely had intern...

Newbie Data Usage Qustion

I have a 1GB Lite SIMO 24M Contract for my Pixel 4a phone which has 4G. My current Broadband Contract is with Virgin Media which provides a fast FTTC/coax 150 Mbps connection with bundled services.To date, my phone data usage has been minimal as I al...

Schedule a reboot & firmware update

Hi. My Internet speeds are slow unless I reboot my router. I have the NR5013E one. Is there any way I can schedule a reboot to be done at 3am everyday to keep my speeds nice and quick? I cannot find it in the settings. The router is on firmware ...

Avoid 5G internet like the plague

I thought I was making a good choice when my Virgin broadband deal expired to join Three and take up Unlimited 5G internet. My choice was influenced by a new mast being erected approx 200 meters from my home and the impressive speeds 5G was claiming...

What's the Area coverage on MIFI device in craven close garlinge and surrounding areas please thanks

In advance what's the coverage in craven close garlinge ,Margate , Kent ct9 *** and surrounding areas please kazzervE5.

Help

HiI currently have Sky Broadband with a Sky HD box using dish for TV reception current download speed is a very poor 5ms.I am thinking of changing to 5G Broadband (correct for area I am in) can you please advise following.Can I connect the HD box to ...

Home broadband and device management

I’ve been trying to login to my device manager to change my wifi name and password. I can’t seem to login using the information on the bottom of my mobile broadband hub. I’ve tried different variations of the username and password and nothing. Im usi...

Internet speed

Had my 5g mobile broadband hub for about a month now ever since I've had it download speed is vertually non existent , most of the time it stays about 8 mps or lower , if I had known it was this bad wouldn't of purchased it , tried putting SIM car...

Renewed broadband contract got a 5g hub

I have had nothing but trouble with my hub. The Internet icon shows red which means router isn't connecting to the Internet. A 24month contract and I'm already dealing with rubbish service?? Every now and then I get someone who knows what they are do...

Best solution poor wireless broadband in Northampton NN3 area

Hi all is anyone else still experiencing very poor wireless broad band in Northampton I have been having this issue for over 2 weeks and have been in contact with help desk and virtual assistant at least 4 times and just keep getting told that their ...