Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Is it possible to improve broadband performance?

...... and so it continues! (See previous posts)Yesterday my Three broadband connection was so poor, it took ~30 seconds to make a simple entry in my Google calendar, unable to access Google Drive or watch any YouTube videos, the TV disconnected and ...

Home Broadband not synchronising Outlook on S22

Hi there,We've recently installed Three Home Broadband  and just about everything is working great.  The only issue I have is that Outlook on my mobile is no longer syncing new messages.  As soon as I turn off WiFi and connect to mobile data (GiffGaf...

MarkF42 by Fledgling
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No 5G signal, 4G signal always weak

Three specifically gave my address a good indoor 5G signal rating on its signal checker. And, when ordering the base unit and 5G service by phone, I specifically asked the Three representative to confirm the signal checker's rating. He did, confirmin...

Its5am by Fledgling
  • 942 Views
  • 1 replies
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Poor Internet Service in contrast to what was promised

I got my home broadband hub today from Three, and I am extremely disappointed with the quality of service provided, especially after being assured of top-tier internet performance. Even though the device shows 5G connected, the connection is highly u...

Broadband

Changed my Honor handset yesterday instore to a new Honor200 but it wont connect to my virgin media home broadband. It says avoided poor internet connection. If you try it, it says signal strength Excellent and connects, (stating ''Obtaining IP addre...

5g app not connecting

I can't connect the 5g app to my NR1513E. I used to connect when I first got it a month ago. I've tried resetting the router but when I try to connect using the QR code the app doesn't open the camera. If I manually open the camera it just takes a ph...

Ender3 by Fledgling
  • 812 Views
  • 1 replies
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Jiffy bag never arrives

I gave the one-month cancellation notice on 19 November, and then requested a Jiffy bag on 2 December because the previous one never arrived. Then again, I waited for 7 working days but nothing showed up in my mail room, so I requested the second tim...

Best solution 5G router only connecting to weak cell

Hi, just joined three a couple of weeks ago with the 5g ZTE hub.  The router always connects to a band 3 4g lte mast nearest me about 500m away even though the signal is reported as "terrible" and usually around -115 - -118dbm.  I get around 10-15mbp...

Hopey99 by Regular
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  • 6 replies
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5g router issue connecting device via LAN

New to this forum.  I Can’t connect Neohub smart heating via Ethernet connection.  Working until yesterday but tech support don’t know what’s wrong! Is this normal?

LoobyLin by Fledgling
  • 750 Views
  • 1 replies
  • 0 likes