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Upgraded Plan

Upgraded Plan to continue,  they then switched the simm off four hours of useless calls  Still not working what a joke of a company 

Rush2112 by • Fledgling
  • 556 Views
  • 1 replies
  • 0 likes

Problem Returning 5G Hub

Im having serious trouble returning 5g Mobile Hub. Its then end of the contract, and I just want to return the Hub. I first went to the store who told me they couldn't do it.Contacted Online Chat Customer services 3 times each time saying they would ...

Three 5g Hub

Is anyone else have issues with their wifi tonight? Cant log into the app to check signal strength keeps saying username is wrong have tried resetting hub etc. Have no access to wifi at all. Website says signal is fine on checker?

No internet in Aberystwyth

The days and counting and still no internet in Aberystwyth, 5g home broadband was great at first now no speeds over 1mb. Unable to get through to customer support

Gethin by • Fledgling
  • 808 Views
  • 2 replies
  • 0 likes

Birmingham internet outage

After 8 days of being messed around and without Internet as I was sent a new sim card for no reason when upgrading my contract, have now received it but no connection as outage in my area.Having spoken with "technical " team I'm told this may take at...

MR TRAVIS PRESTON

HOW DIFFICULT CAN IT BE TO MAKE A PAYMENT TO YOUR COMPANY AS I AM FED UP TRYINGTO FIND A WAY TO PAY,  AS USUAL CAN NOT FIND ANYONE TO TALK TO..... NO WONDER I WANT TO LEAVE

Web ui username/password 'incorrect'

I am attempting to set up my home broadband, however, when it asks for the Web ui username/password it tells me that they are incorrect. I have reset the device a couple times and I still receive the same error.Thanks in advance.

MAC IP addressing

I have purchased a wifi extender, and I was reading that I have to change my 3 broadband router to allow MAC IP addresses. So when I add the MAC Ip address that refers to the wifi extender my broadband switches off and I can't connect to the internet...

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