Broadband – Get support for broadband related queries

Best solution Returning 5G router.

I have cancelled my contract within the 14 days cooling off period. Was for 30 days free trial as well. I have phoned twice,done chat as well. Hour long each time!! Promised returns label. NOTHING. I have phoned local stores to see if they will.take...

Best solution Three 4g Plus Router

Hi guys, trying to get some clarity on a predicament I am in. I live in a semi rural area and traditional fibre broadband sucks so thought I'd try mobile broadband as my three phones get reasonable 4g+ coverage at home with better speeds than my trad...

Return

I called on the 08.08 to cancel my contract because I am moving abroad. Someone told me that I will receive a return bag to send my router back. That never happened so I called again and been told that I will receive a Dpd return label the following ...

ZTE MC801A: Can I use a WiFi antenna with the ports to achieve a better position?

I have the following conundrum: I can put the router by a window which gives me nice 5G signal and speeds but terrible wifi reception. Or I can move the router just 3 metres towards the internal door to get excellent wifi but bad 5G.Before getting a ...

Unstable connection and useless customer service.

I post a complaint message here so maybe someone competent and insider can help me get out of this situation.Since around May 2023 i started to see issues with my home broadband speeds (I have the 5G Hub home broadband with sim).Normally before May I...

Best solution sim card number

my daughter just has the 4g hub and doesn't know her broadband sim number so that she can login to the app and register,she has thrown away the sim card packaging does anyone know how to find it pls

Why do I have to register to login

I get the message;we’ve been updating our systems. my 3 is now better the ever, but you must re- register to access your account”??

Hi Everybody 👋

Hi 3 Network Community , I would like your opinions and comments on the new offer of "Mobile Home Broadband " please.I would especially like to know your experiences on it's speed and reliability , value for money etc.Kind regards. Ceyhan

Dreadful service & Lies

I joined Three for 5G home broadband last year, I'm well within the 5G footprint and my router gets a good signal on my windowsill.Early in the morning and up until noon I can achieve over 250Mbps regularly although a dependable speed is rare.That's ...

Three is charging me for a returned 5G Hub

Hello, I’m wondering if someone went through the same issue as I'm going through right now and if so, how did you deal with it? It's long story so buckle up… Around more than a year ago, I cancelled my contract with Three 5G Broadband. On the same da...